FIS

FIS

Production Operations Associate I

US MN EAG 2900 STE 125

Sponsorship not specifiedDetected 80 days ago
Customer SupportResearchLeadershipCommunicationMicrosoft Office

Stay score

odds of building a lasting career here

36Risky
Cap-exempt (no lottery)0
Sponsors this role75
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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About the role

  • Our technology powers the world's economy and our teams bring innovation to life.
  • If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS?

Requirements

  • Ability to work independently while also collaborating effectively with team members and leadership.
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • If you are made a conditional offer of employment, you will be required to undergo a drug test.

Nice to have

  • Receive, review, sort, scan, import, and process Consumer Relations mail, documentation, and correspondence according to established procedures.
  • Prioritize critical Consumer Relations work types, including regulatory, legal, supervisor review, security freeze, financial institution response, identity theft, and Social Security number-related items.
  • Research consumer inquiries, disputes, and issues to identify the root cause and determine the appropriate resolution path.
  • Ensure consumer requests and disputes are handled within required timelines and in compliance with applicable policies, procedures, and regulatory expectations.
  • Communicate processing updates, concerns, and issue trends to leadership or designated contacts as required.
  • Meet established productivity, accuracy, quality, and service-level expectations.
  • High school diploma or GED required
  • Strong attention to detail and commitment to quality.

This listing is sourced directly from FIS's careers page and normalized into a canonical job model.