Unlock Technologies

Unlock Technologies

Home Equity Officer

Tempe, AZ

Sponsorship not specifiedDetected 168 days ago
RESTCRMSalesOutbound SalesCustomer Support

About the role

  • The Home Equity Officer (HEO) is a critical member of the Unlock team.
  • As first point of contact for our customers, the HEO must effectively and compassionately help our customers navigate our products and services, as subject matter experts.

Responsibilities

  • Effectively manage individual lead database pipeline according to the company lead contact
  • Collaborate with colleagues to improve customer service and outcomes.

Requirements

  • Minimum 2 years of continuous employment.
  • Strong PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way.
  • Ability to work in a fast-paced, collaborative team environment.

Nice to have

  • 2 years of sales experience preferred.
  • Mortgage origination experience or high-volume financial call center experience preferred.

Compensation

  • Base pay rate of $36.00 per hour

Benefits

  • Discretionary time off for rest and recharge
  • Comprehensive health plans covering medical, dental, and vision, fully funded by us

Company info

  • Receive and manage both inbound and outbound calls from our existing customers and lead sources.
  • Deliver persuasive consultation and inform customers on new products, services and policies.
  • Effectively manages CRM flow and uses systems optimally to support our customers and team members.
  • What we're looking for

Equal opportunity

  • equal opportunity employer.

This listing is sourced directly from Unlock Technologies's careers page and normalized into a canonical job model.