Unlock Technologies
Home Equity Officer
Tempe, AZ
Sponsorship not specifiedDetected 168 days ago
RESTCRMSalesOutbound SalesCustomer Support
About the role
- The Home Equity Officer (HEO) is a critical member of the Unlock team.
- As first point of contact for our customers, the HEO must effectively and compassionately help our customers navigate our products and services, as subject matter experts.
Responsibilities
- Effectively manage individual lead database pipeline according to the company lead contact
- Collaborate with colleagues to improve customer service and outcomes.
Requirements
- Minimum 2 years of continuous employment.
- Strong PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way.
- Ability to work in a fast-paced, collaborative team environment.
Nice to have
- 2 years of sales experience preferred.
- Mortgage origination experience or high-volume financial call center experience preferred.
Compensation
- Base pay rate of $36.00 per hour
Benefits
- Discretionary time off for rest and recharge
- Comprehensive health plans covering medical, dental, and vision, fully funded by us
Company info
- Receive and manage both inbound and outbound calls from our existing customers and lead sources.
- Deliver persuasive consultation and inform customers on new products, services and policies.
- Effectively manages CRM flow and uses systems optimally to support our customers and team members.
- What we're looking for
Equal opportunity
- equal opportunity employer.
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This listing is sourced directly from Unlock Technologies's careers page and normalized into a canonical job model.