Oyster
Senior Manager, Product Design
The Americas · Senior
Sponsorship not specifiedDetected 25 days ago
LLMsUX ResearchUX DesignDesign SystemsResearchLeadershipCommunicationMentoring
About the role
- ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
- The best jobs are often restricted to a few wealthy cities, but talent exists everywhere. Oyster set out to change this by launching a global employment platform that enables companies to hire, pay, and support talent anywhere.
Responsibilities
- Talent Development: Define clear career ladders, provide actionable coaching, and elevate execution across both generative UX research methodologies and high-fidelity interaction design.
- AI-Augmented Design Ops: Drive the internal adoption of emerging AI and automated tooling within the design lifecycle (e.g., AI-assisted prototyping, automated UI generation, and LLM-driven research synthesis) to exponentially maximize team velocity.
- Agentic & Data-Driven UX: Partner with Product and Engineering to define how AI elegantly enhances the Oyster user experience, translating complex global compliance, tax, and payroll data into proactive, multi-modal, and agentic workflows.
- System Evolution: Modernize our Design Ops and scale our global design system to seamlessly integrate automated, intelligent tokenization and intelligent layout generation.
- Guardianship of Trust: Establish design principles for responsible AI, transparency, and data privacy, ensuring automated workflows maintain user trust in a high-stakes compliance environment.
- AI Literacy: Deep, demonstrable curiosity and hands-on experience utilizing GenAI tooling to optimize product development workflows and systems.
- To create the best experience for our new hire, this role requires you to be based within +2 /-6 UTC.
- As the Senior Manager, Product Design, you will lead, inspire, and scale a distributed team of Product Designers and UX Researchers.
- A critical focus of this role will be pioneering our next-generation design workflows.
Requirements
- 8+ years of experience in product or UX design, with a proven portfolio of complex, data-heavy B2B SaaS or fintech environments.
- 4+ years of formal people management experience, ideally leading distributed, multi-timezone teams.
Compensation
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
Benefits
- You will own the design vision for Oyster's platform, ensuring our complex global employment workflows feel intuitive, seamless, AI-native, and deeply human.
- [BONUS] Experience navigating compliance-heavy, highly regulated industries (Fintech, HRTech, LegalTech).
- [BONUS] Experience mapping complex service blueprints where software and human service operations overlap harmoniously.
- Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Each month, receive a wellbeing allowance in your ThanksBen wallet.
- Spend it on a wide range of options; see the benefits catalogue https://www.thanksben.com/employee-benefits-catalogue for ideas.
- Team Leadership & Scaling: Lead and scale a high-performing team of Product Designers and UX Researchers, fostering a culture of rigorous feedback, continuous learning, and psychological safety.
Visa & Work Authorization
- As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
This listing is sourced directly from Oyster's careers page and normalized into a canonical job model.