State of Maine (Executive Branch)

Business Systems Q/A Analyst

Augusta, Maine · Full-time

H1B sponsorship available$49k-$69kDetected 7 hours ago

RESTProject ManagementAccountingHRResearch

About the role

Does the prospect of working with a diverse, self-motivated team excite you?
Would you enjoy collaborating with colleagues committed to improving program performance and delivering quality services?
If your answer is 'yes', then we want to talk to you about the possibility of joining our team!

This position will provide support for the Unemployment Insurance ReEmployME system.
The work will include interaction with staff and managers from the Office of Information Technology, bureau staff, ReEmployME vendor support and development teams.
Assists in coordinating system and leading testing activities to validate the integrity of the system and document quality control standards are maintained throughout systems and processes and meets business standards and practices.
Recommends changes to business quality controls, and complex documents to support proper delivery of program services and product deliverables.
Develops draft test scripts and testing strategies to examine electronic system functions and business change management processes to verify compliance with quality assurance standards, to identify and recommend process improvements, and to ensure systems function as designed.
Performs review of test scripts and documented results drafted by others to provide input and to make recommendations for approval.
Collects and evaluates pertinent data related to projects to develop reports and recommendations, summarize information, and document change management processes.
Knowledge of project management principles, methods, and techniques for developing, scheduling, and coordinating projects and resources.

Statewide and (some) nationwide travel may be required to meet with team members, colleagues, and other partners.

Experience related to testing and the software development life cycle.
A solid knowledge of unemployment insurance law, rules, policy and unemployment claims, adjudication and audit processes.
Contact Information:
Questions about this position should be directed to Julie Lehenbauer, Labor Program Specialist - julie.lehenbauer@Maine.gov
Work-Life Fit - Rest is essential.
There's a job and then there's purposeful, transformative work.
Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness.

Knowledge of scientific methodologies requiring interactive testing approaches.
Knowledge of applicable state and federal laws, rules, and regulations.
Knowledge of current business and management systems, methods, and processes.
Knowledge of quality assurance principles, methods, and risk assessment.
Knowledge of data warehouses and user types.
Knowledge of software development life cycles.
Knowledge of computerized applications used in accounting systems.
Ability to develop evaluation and monitoring systems.
Ability to establish and maintain effective working relationships.
Ability to write technical reports and documents.
Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually.
Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage - The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary.
Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
Retirement Plan - The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.91% for Confidential employees.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

This listing is sourced directly from State of Maine (Executive Branch)'s careers page and normalized into a canonical job model.