Knotch
Senior Technical Program Manager
Remote (United States), Canada · Senior · Contract
Sponsorship not specifiedDetected 12 days ago
BigQuerySnowflakeAWSGCPAzureCloud PlatformsGraphQLLLMsAgentic AIAI OrchestrationCadenceLeadershipCommunicationAdaptability
About the role
- We're running three parallel tracks: our core analytics platform serving enterprise clients, a next generation AI-powered product in active pilots, and a next-generation cloud-native architecture that unifies them.
- This isn't a traditional delivery management role.
Responsibilities
- Own release planning and sprint coordination across internal engineering squads and external contractor teams.
- Own the current KnotchOne platform delivery program - weekly release cadence, maintenance-mode sequencing, and CS-facing incident coordination.
- You understand how multiple workstreams interact and proactively manage dependencies.
- As a Senior Technical Program Manager, you'll own the execution layer across all three tracks - so engineering leadership can stay focused on architecture and strategy.
- You'll push back on unrealistic timelines, keep dependencies visible before they become blockers, and own the K1 transition as a formal program.
- If you want to build structure and watch it directly accelerate a company at a pivotal moment - this is that role.
- Manage and Track product and architectural milestones as a formal program: what gets supported, what gets ported, what gets rebuilt, and in what order.
- Manage contractor coordination channels and workstream intake so external teams stay unblocked without escalating upward.
- Strong async communicator: crisp executive-level status updates and detailed dependency maps on the same day Comfortable landing fast in ambiguity - this role exists to build structure, not inherit it.
- Systems thinking: You understand how multiple workstreams interact and proactively manage dependencies.
Requirements
- You have 6-10+ years in technical program or delivery management, with meaningful hands-on experience owning multi-track engineering programs in production B2B SaaS or data/AI product environments.
- Must Haves Proven ownership of complex, multi-track product/engineering programs spanning internal teams and external contractors simultaneously.
- Technical fluency - you can follow architecture conversations, challenge timeline estimates, and understand trade-offs without writing the code yourself.
- Experience managing platform migrations or maintenance-mode transition programs in live production environments.
- Familiarity with agentic AI systems - LLM orchestration, MCP, or data pipeline architecture.
- Experience running platform sunset programs or managing engineering teams through a product transition.
Skills
- These aren't sequential phases - they're live, simultaneous, and all moving fast.
- Nice to Haves (not mandatory) Multi-cloud environment experience (AWS, GCP, Azure), especially live platform migrations.
Compensation
- The expected salary range for this opportunity is $130,000 -197,000 USD / $120,000-198,000 CAD depending on experience.
Benefits
- Some of our other great benefits include:
- Comprehensive medical, dental, and vision insurance eligibility 401(k) plan Unlimited PTO 10+ company-paid holidays A daily company-wide break, and more!
- Our Benefits and Perks Knotch is a fully remote company.
Company info
- About Knotch We're a growth-stage technology company helping brands optimize content performance and apply AI to modern marketing.
- Our culture is fast-paced, entrepreneurial, and highly adaptable-we move quickly, test ideas, and evolve with our customers.
- Through the Knotch platform, brands can measure the impact of their content, identify what drives results, and continuously improve performance across channels.
- By combining performance data, strategic insights, and AI-driven capabilities, we help marketing teams make smarter decisions and get more impact from every piece of content they produce.
- About the Role Knotch is at an inflection point.
- We strive to provide equal opportunities in all of our processes, including our hiring and employee experience.
Equal opportunity
- Employer Knotch is a US-based equal opportunity employer.
- We pride ourselves on our three values: transparency, relentlessness, and inclusiveness.
- We commit to daily work towards leading with empathy, reducing bias through periodic training, and engaging with and uplifting communities of marginalized groups.
- We condemn all forms of racism and discrimination on the basis of race, religion, ethnicity, nationality, gender identity, sexual orientation, age, marital status, pregnancy or parenthood status, veteran status, disability status, or any other identifier.
This listing is sourced directly from Knotch's careers page and normalized into a canonical job model.