Highmark Health

Member Engagement Guide

PA, Working at Home - Pennsylvania

Sponsorship not specified$10k-$25kDetected 5 days ago

ComplianceAccessibilitySalesHIPAAPatient CareResearchCommunication

About the role

thereby minimizing future member disruption.
The incumbent will play a major role in driving change in member behavior and driving overall business outcomes from a cost of care perspective.
Advocate for the member by providing assistance with transferring medical records, making prompt appointments with AHN or other community providers and providing assistance with resolving claim or billing issues.

Demonstrate business acumen by partnering with, and developing proactive sales strategies with the Organization's Sales team and executing these strategies by influencing member buying decisions at enrollment events focused on not only maintaining enrollment but increasing the Organization's enrollment and profitability.
Educate members about access to comprehensive clinical care and demonstrate the quality of care and advanced outcomes of partner network providers.
Create new and innovative opportunities for members to interact with patient-focused providers and experience the quality of care first hand for various specialties.
Showcase the latest developments in quality of care and the results of investments from AHN and community partner providers.
Activities include, but are not limited to, scheduling and facilitating meetings with employers, members and AHN and community provider partners.

Physical work site required
It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.
Bachelor's Degree in Business, Communications or related
6 years of related and progressive experience in lieu of Bachelor's degree

Strong relationship builder across multiple levels of an organization from employee through senior leader
Strong communication and influence skills across levels of an organization from employee through senior leaders
Able to work effectively in a matrix environment
Able to juggle and manage competing priorities
Strong presentation and written communication skills
Strong analytical skills /financial acumen
Language (Other than English):
Travel Requirement:
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly

Pay Range Maximum:
Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.
The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Producer License in Life, Accident & Health
Assist members in engaging medical care from higher quality, more cost effective providers closer to their homes.

Highmark Health Job Description:
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

This listing is sourced directly from Highmark Health's careers page and normalized into a canonical job model.