Energysolutions

Energysolutions

Solar Programs Associate - Strategy and Outreach (Hybrid - Chicago, IL)

Chicago, Illinois, United States · Contract

Sponsorship not specified$60k-$70kDetected 15 hours ago
Project ManagementExcelCommunicationOrganizational SkillsMicrosoft Office

About the role

  • Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995,
  • we've harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.

Responsibilities

  • Manage application queues and shared inboxes to ensure claims and participant inquiries are addressed in accordance with documented SOPs
  • Review, validate, and process applications and claims in accordance with program rules, eligibility criteria, and SOPs
  • Support outreach activities including event preparation, presentation preparation, occasional event attendance and outreach inquiries
  • Support working relationships with distributors, contractors, and other stakeholders through phone, or virtual interactions
  • Document investigations and outcomes, including drafting responses or correspondence based on template responses, provided in program Service Level Agreement(s) (SLAs), as needed
  • Compile, validate, and organize program data for internal review and client reporting. Proofread deliverables and correct basic errors before they go out.
  • Review program information and gather references to support process improvements
  • Maintain accurate records and documentation, in alignment with program guidelines and compliance requirements, in program systems, databases, or CRMs
  • Apply and communicate program rules, procedures, and eligibility requirements using established guidance to support submission quality and reduce rework
  • Track and report discrepancies to support consistency and reduce rework

Requirements

  • Strong written and verbal communication skills, with the ability to answer stakeholder and program participant inquiries received over email or calls concisely, courteously, and professionally
  • Working knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint)
  • Strong organizational skills and attention to detail, with the ability to identify issues and escalate when needed

Nice to have

  • Bachelor's degree in project management or related field required or High School degree plus 2 years' experience

Compensation

  • The salary range for this role is $60,000 to $70,000, with a target compensation of $60,000 to $66,500 based on experience and qualifications.
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