Intelligrated Systems LLC

Intelligrated Systems LLC

Lead Advanced Field Service Technician

Vaughan, ON, Canada · Mid

Sponsorship not specifiedDetected 27 days ago
CSSExcelCustomer SupportRoboticsPLCElectrical EngineeringMicrosoft Office

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odds of building a lasting career here

40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card follow-through: 80%

Of 5 labor certifications old enough to have been used, 1 expired without the employer filing the next step. Median time from filing to decision: 468 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

7 transfer filings in the last year, covering 7 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Intelligrated is a leading provider of warehouse automation and material handling solutions.
  • Intelligrated helps retailers, e-commerce companies, manufacturers, distributors, and parcel operations improve efficiency, productivity, and fulfilment performance through intelligent, integrated automation solutions.

Responsibilities

  • Completes work orders, records, logs and other written or computer-based documents according to established procedures
  • Performs preventive maintenance and repairs on equipment according to safety and quality procedures
  • Provides resolutions to mechanical, technical/controls issues; documents all information relating to customer support issues in CMMS and Dashboard database; utilizes resources in other departments (when necessary) to expedite the resolution of conveyor related issues
  • Maintains inventory of company supplied tools and PPE
  • Analyzes and troubleshoots reoccurring issues and creates an action plan/RAIL to support the change
  • Perform other duties as requested, directed, or assigned from time to time

Requirements

  • The Advanced Customer Service Technician will take the initiative to coordinate with other departments the activities required for the safe and satisfactory completion of any job tasks.
  • Has strong understanding of machine controls
  • Willing to work overtime as required.
  • Some travel may be required but is not mandatory / this is for training purposes
  • Acts as CSS Site Supervisor on days required
  • High school diploma or equivalent required

Benefits

  • Flexibility in covering multiple shifts and holiday hours as required.

Company info

  • The Advanced Customer Service Technician will operate within our customers' facilities performing the maintenance function per the Intelligrated contract.
  • Follows up with customers and other departments to ensure issues have been resolved

This listing is sourced directly from Intelligrated Systems LLC's careers page and normalized into a canonical job model.