Msxinternational
Express Service Plus Specialist
Atlanta, GA, United States
Sponsorship not specifiedDetected 27 days ago
ExpressExcelProcess ImprovementCommunicationMicrosoft Office
About the role
- MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales
- Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Nice to have
- Dealership staff training as outlined in the MSX Express Service program documentation
- Timely and comprehensive completion of Contact Reporting
- OEM National and Regional personnel contact- Consistent OEM Communication with Dealer Milestones
- Timely completion and submission of field detail reports including communication log
- Weekly Expense reports submission
- Ability to leverage relationships to identify and sell the business case for change
- Analyzing data from dealer financials and operational assessments to establish improvement action plans
- Implementation of advanced level Service Advisor selling systems and overall process improvement solutions at the aftermarket or retail level
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