Spring Health

Spring Health

Global Care Navigator - (Dutch Speaking)

New York, New York, United States

Sponsorship not specified$33k-$42kDetected 34 days ago
SpringPatient CareResearchLeadershipCommunicationProblem SolvingMentoring

About the role

  • As an AI-native company, we believe technology should expand the reach, quality, and humanity of care.
  • This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience.
  • The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional.

Responsibilities

  • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available.
  • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up.
  • Research and document crisis resources for members in different countries
  • Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence
  • Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care.
  • We are looking for a Care Navigator/Support Coordinator to join our team!

Requirements

  • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence.

Skills

  • Employer sponsored 401(k) match of up to 2% after 90 days of employment

Compensation

  • $200 per year donation matching to support your favorite causes
  • We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Benefits

  • Our mission: e liminating every barrier to mental health.
  • Spring Health is a global mental health company on a mission to eliminate every barrier to mental health.
  • We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
  • With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
  • Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.
  • Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required.Fully bilingual (written and spoken) in both English and Dutch.

Company info

  • e liminating every barrier to mental health.
  • Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus!
  • They have creative problem-solving skills and a passion for delivering a high-quality experience.
  • This role will report to the Manager of the Global Team in Clinical Operations.
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This listing is sourced directly from Spring Health's careers page and normalized into a canonical job model.