E.O.N Worldwide

E.O.N Worldwide

Commercial IT Business Partner

Virtual United States North Carolina

Sponsorship not specifiedDetected 30 days ago
Project ManagementRoadmappingStrategic CommunicationsSalesforceCRMBusiness DevelopmentForecastingERPPerformance ManagementOnboardingClinical TrialsLeadershipCommunicationCollaborationMentoring

About the role

  • Why Worldwide We believe everyone plays an important role in making a world of difference for patients and their caregivers.
  • We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity.
  • The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Responsibilities

  • Develop and maintain a multi‑year commercial technology roadmap aligned to business growth and customer lifecycle strategies.
  • Lead enablement and optimization of commercial systems across the lead‑to‑cash lifecycle.
  • Partner with Marketing on campaign tools, lead management, scoring, and digital engagement platforms.
  • Support Sales on opportunity management, forecasting, account planning, territory/quota solutions, and CRM workflows.
  • Facilitate process design, documentation, and optimization for commercial workflows (lead management, pipeline reviews, pricing, quoting, customer management and handoff).
  • Implement data governance practices that improve reporting, forecasting, and visibility into commercial performance.
  • Collaborate with Analytics/BI teams to deliver dashboards and insights supporting sales effectiveness and marketing ROI.
  • Manage and provide direction to architecture and development teams supporting commercial technology platforms, including setting priorities, ensuring alignment to standards, and overseeing quality of technical delivery.
  • Lead Commercial IT projects and ensure alignment across IT, Sales, Marketing, and Finance stakeholders.
  • Manage stakeholder communications, expectation setting, and governance structures.

Requirements

  • The position requires deep familiarity and prior hands-on experience with commercial technologies to guide solution design, roadmap planning, and ongoing optimization.
  • Strong understanding of commercial processes across Sales, Proposals, Marketing, Finance, and Demand Operations.
  • 7+ years of experience in IT Business Partnering, Commercial Systems, or similar roles within Sales, Marketing, or Commercial Operations.

Company info

  • We're a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world's most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.
  • We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs - in the best possible way.
  • Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.
  • Why Worldwide
  • We're a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world's most persistent diseases is not paved by those who play it safe.
  • It is built by those who take pioneering, creative approaches and implement them with quality and excellence.
  • We believe everyone plays an important role in making a world of difference for patients and their caregivers.
  • From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed.
  • We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day.
  • What the Commercial IT Business Partner does at Worldwide
  • Serves as the strategic technology liaison between IT and the Commercial organization, including Sales, Marketing, Business Development, and Commercial Operations.
  • This role ensures that technology investments, platforms, and processes enable growth, improve commercial effectiveness, and support an integrated end ‑ to ‑ end customer lifecycle.

Visa & Work Authorization

  • r, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by ap
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