American Civil Liberties Union

American Civil Liberties Union

Product Manager II, CRM

New York, New York, United States · Mid · Full-time

Sponsorship not specifiedDetected 29 days ago
AccessibilityProduct ManagementProduct StrategySalesforceCRMLeadershipCommunicationPublic Speaking

About the role

  • ABOUT THE JOB The ACLU seeks applicants for the full-time position of Product Manager in the Technology Department of the ACLU's National office in New York City.
  • It is represented by ACLU Staff United (ASU).
  • Have experience facilitating an inclusive product development process to ideate and execute in a healthy fashion. - Work with the Analytics team to understand how products are performing and where further optimizations are needed.

Responsibilities

  • Reporting to the Director of Product Management, the Product Manager works collaboratively with leadership, tech team members, and stakeholder teams across the organization to drive product development for our fundraising CRM and data management product, services, and platforms.
  • The Product Manager will play a leading role in building products to enable internal teams to work more efficiently such that the ACLU's fundraising, advocacy, engagement and communications needs are best met.
  • Collaborate with other product leaders to create and execute on the product roadmap for products that support the ACLU's nationwide fundraising program.
  • Initially, this will involve building and maintaining custom tooling to enhance and integrate with our Fundraising CRM.
  • Build strong relationships with stakeholders in Technology, Development, MarComms, Organizing, and Privacy & Data Governance to understand their department-specific needs.
  • Prioritize goals and build a strategy for each product that is in-line with the organization's goals and priorities.
  • The Product Manager will support these colleagues in program creation and management for effective onboarding, training, and support.
  • Manage timely updates and communications about the projects and workstreams for your team, adopting the best format and channel for different stakeholder or user groups.
  • Help establish product-driven success metrics for projects you lead. Report back on these success metrics and convene conversations so that all members of the team understand how products are performing and what that means for the broader roadmap.
  • Collaborate closely with engineers, SMEs, and others to explore problem areas and ensure designed solutions best solve well-defined problems. Have experience facilitating an inclusive product development process to ideate and execute in a healthy fashion.

Nice to have

  • Experience working with or managing technical vendors.
  • Strong understanding of digital security, accessibility, and privacy issues
  • Experience in launching successful digital products, including shaping and driving strategies for infrastructure and data management.

Compensation

  • The ACLU is committed to equity, transparency, and clarity in pay.
  • Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location.
  • The annual salary for this position is $142,694 (Level F), reflecting the salary of a position based in New York, NY.
  • Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting.
  • We support employee growth and development through annual professional development funds, internal professional development programs and workshops

Benefits

  • Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
  • Plan for your retirement with 401k plan and employer match
  • Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
  • Experience in nonprofit or campaign fundraising, education, advocacy or rapid-response environments strongly preferred.
  • The ACLU is committed to equity, transparency, and clarity in pay.

Visa & Work Authorization

  • race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteris
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This listing is sourced directly from American Civil Liberties Union's careers page and normalized into a canonical job model.