Alloy
Senior Technical Partner Manager
New York City · Senior
Sponsorship not specified$130k-$190kDetected 11 days ago
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About the role
- Our single API enables clients to access 50+ third-party data sources in real time to improve decision-making and streamline client experiences.
- Alloy operates in a hybrid-work environment.
- We look to foster collaboration and community by having our local employees onsite three days a week.
Responsibilities
- As a Senior Technical Success Manager for partners, you will be a proactive, strategic technical partner for clients, bridging the gap between Alloy's technical depth and client outcomes.
- You'll collaborate closely with Partnership Account Managers (PAMs), Product, and Engineering to ensure clients maximize the long-term value of Alloy.
- Partner Enablement & Technical Advisory - Serve as the primary technical resource for Alloy partners, enabling them to independently implement, support, and optimize Alloy solutions through training, guidance, documentation, and ongoing technical consultation.
- Partner Implementation Strategy - Partner with Implementation Managers and partner teams to design and execute complex partner-led implementations, providing architectural guidance, identifying reusable patterns, and reducing implementation complexity over time.
- Program Scalability & Standardization - Identify opportunities to standardize recurring implementation and support motions, transforming bespoke partner requirements into repeatable frameworks, best practices, and scalable operating models.
- Technical Partnership Management - Maintain strong relationships with strategic partners, proactively identifying technical risks, adoption opportunities, and areas for deeper alignment with Alloy's product roadmap and implementation best practices.
- Implementation Optimization - Analyze implementation trends across the partner ecosystem and drive recommendations that improve efficiency, consistency, and time-to-value for partner-delivered implementations.
- Partner Readiness & Adoption - Develop and deliver technical enablement programs, implementation playbooks, and other resources that increase partner self-sufficiency and expand the ecosystem's ability to successfully deliver Alloy solutions.
- Cross-Functional Collaboration - Work closely with Channel Partnerships, Product, Engineering, Professional Services, and Support to advocate for partner needs, improve implementation experiences, and influence the development of scalable platform capabilities.
- Thought Leadership - Stay current on Alloy's platform capabilities, implementation patterns, and industry best practices, translating those insights into actionable guidance for partners and internal stakeholders.
Nice to have
- Prior experience in fraud, compliance, or financial services preferred but not required.
Compensation
- 401k with 100% match up to 4% of annual employee compensation
Benefits
- Unlimited PTO and flexible work policy
- Employee stock options
- Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
- Eligible new parents receive 16 weeks of paid parental leave
- Home office stipend for new employees
- Annual Learning & Development annual stipend
- Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health
Company info
- Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong.
- See how we've been continuously recognized and named one of Inc.
- Magazine's Best Workplaces, Forbes America's Best Startup Employers, Best Fintech to Work for by American Banker, year after year.
- Check out our investors and read more about us here.
- Alloy is where you belong!
- Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world.
- Over 800 of the world's largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.
Equal opportunity
- We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Visa & Work Authorization
- r, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status
This listing is sourced directly from Alloy's careers page and normalized into a canonical job model.