ABC Fitness Solutions

Senior Manager, Global Payment Partnerships

Remote, United States · Senior

Sponsorship not specified$121k-$135kDetected 14 days ago

Product StrategyNegotiationRecruitingCustomer SuccessLeadershipCommunicationProblem SolvingMentoring

About the role

Let's transform the future of fitness-together!
At ABC Fitness, your growth is our investment.
Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights-personally and professionally.

Responsibilities

You'll interact with partners directly and mutually drive efforts to expand into new markets, build products, improve operations, drive strategic initiatives procedures, and use metrics to track performance.
The role will require close coordination with product and engineering teams, as well as cross-functional stakeholders including Legal, Finance, Risk, etc., and with external partners' senior executives.
Build and own the global partner strategy and relationships with strategic ABC partners (payment processors, networks, banks, and technology partners such as Stripe, Worldpay, and Visa)
Work cross-functionally with a number of ABC teams - including Engineering, Product, Sales, Finance, Operations, Treasury, Legal and others - to negotiate contracts and pricing, build integrations, products, support deals, and drive process enhancements
Define SLAs and performance standards for our partners and drive efforts to implement and track commitments
Manage monthly and quarterly business reviews with partners
Develop and manage end-to-end project plans for new implementations, working closely with other stakeholders and partners to ensure on-time delivery
Negotiate pricing and contractual agreements and continue to analyze processing fees and charges to optimize costs to ensure ABC remains competitive
Identify, scope, and drive process improvements across your area(s) of ownership
Assist with incident resolution when needed, working closely with Engineering, Operations, Customer Success teams to drive partner communications and escalations

Requirements

10+ years of payments partnerships/program management and/or business operations experience
3+ years of managerial people leadership experience
The ability to prioritize and remain focused under pressure, and comfortable with ambiguity
Experience managing large, complex external relationships
Experience in a high growth technology company, payment processing and/or software-as-a-service industries

Compensation

Please note that the salary information shown below is a general guideline only and based on employees in the U.S and may be different in other countries.

Benefits

Time Off - with our open PTO policy, we offer flexibility in how and when you take PTO!
Parental & Pawternity Leave - we offer leave for when your family grows by two feet or four paws!
Best Life Perk - we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement
Medical/Dental/Vision coverage
And more! - so many benefits we couldn't even fit them all here!
At ABC Fitness, we don't just build technology-we build communities and transform lives.
About ABC Fitness
ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world.
Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients.
From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights.

Company info

We are looking for a Director, Global Payment Partnerships to join our team, and manage partnerships as well as drive strategic initiatives.
That's why our culture is built on respect, trust, and belonging.
We are doers, thinkers, and dreamers.
From day one, you'll be part of a team that collaborates, celebrates, and cares.

Equal opportunity

ABC is an equal opportunity employer committed to diversity, equity, and inclusion.

Visa & Work Authorization

Build and own the global partner strategy and relationships with strategic ABC partners (payment processors, networks, banks, and technology partners such as Stripe, Worldpay, and Visa)

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This listing is sourced directly from ABC Fitness Solutions's careers page and normalized into a canonical job model.