Transatat1
Business Systems Analyst
Montreal, Quebec, Canada
Sponsorship not specifiedDetected 13 hours ago
RESTExcelCommunicationCollaborationOrganizational SkillsMicrosoft Office
About the role
- Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work, and above all, a good dose of fun allow us to achieve great things every day. Our commitment has earned us the title of best leisure airline in the world several times, and this is just the beginning. Want to join us? You will
- have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in modern and inspiring work environments.
Responsibilities
- Implement operational performance measures (volumetrics, performance, success and rejection rates) and analyze resulting data.
- Identify, document, and trace anomalies across the end-to-end commercial activity processing chain.
- Act as liaison between IT teams and users to validate that proposed solutions are operationally sound.
- Support implementation activities, help integrate changes within teams, and collaborate closely with business system experts.
- Contribute to writing and updating procedures and support knowledge transfer to trainers and user communities.
- Develop test plans and supervise UAT testing with key users and IT partners
Requirements
- Minimum of 3 years of experience in the leisure travel industry or in a call center environment.
- A good knowledge of French is required for positions in Quebec.
Nice to have
- Join the journey!
- Open-mindedness, concern for others, intelligence at work, and above all, a good dose of fun allow us to achieve great things every day.
- Our commitment has earned us the title of best leisure airline in the world several times, and this is just the beginning.
- Want to join us?
- You will also have the opportunity to work in modern and inspiring work environments.
Benefits
- Employment Equity
- At Transat, we foster an environment where inclusiveness, respect and equity reign.
Company info
- We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel.
Equal opportunity
- If you require an accommodation, please contact us in order to work together in meeting adequately your needs.
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This listing is sourced directly from Transatat1's careers page and normalized into a canonical job model.