JobNimbus
Technical Account Manager - Florida / Texas
Florida, Texas
Sponsorship not specifiedDetected 5 days ago
ComplianceSalesAccount ManagementCustomer SuccessCustomer SupportPhotographyPublic Speaking
About the role
- Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU!
- This is our "call to adventure" to come check out JobNimbus.
- You might make a few new friends, learn about a sick new company doing some amazing things, and maybe you'll even land a new job!
Responsibilities
- Own your book of business - build relationships, run customer calls, and drive product adoption of key features (Jobs, NSE, Payments and others)
- Partner with CAEs, Product, Marketing, Events, and Professional Services to build adoption roadmaps, run webinars, staff trade shows, and support long-term customer success
- Own KPIs including Payments usage, Supplier usage, key feature adoption (Tier 3+ accounts), and CSAT - all at or above best-of-class benchmarks
- Proven success in a customer-facing technical role - account management, customer success, or technical support
- Ownership. You own the outcomes, drive initiatives, and solve problems proactively. If you need direction and someone to hold your hand, this job is not for you.
- Team Commitment. You build, mentor, and lead a high-performance team that delivers results together.
Requirements
- Strong consultative skills with the ability to translate product features into customer outcomes
- You know your strengths, weaknesses, and how to surround yourself with the right talent to succeed.
Benefits
- Everything we build should leave our customers saying, "Aw dip.
- Proactive Learning.
- You stay ahead of the curve, continuously learning and implementing cutting-edge technologies.
Company info
- Confident presenting and training customers, one-on-one or via webinar
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This listing is sourced directly from JobNimbus's careers page and normalized into a canonical job model.