Crossover Health

Crossover Health

PRN Host

Bellevue, Washington

Sponsorship not specified$23k-$29kDetected 15 days ago
Customer SupportMentoringOrganizational Skills

About the role

  • The Host role is at the forefront of providing an exceptional member service experience.
  • The Host role facilitates the member's experience throughout our health center.
  • Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism.

Responsibilities

  • Accommodates special requests for member support whenever possible and helps to promptly resolve member questions.
  • Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience.
  • Performs other duties as assigned

Requirements

  • Bachelor's degree or equivalent experience
  • 1 year of experience in customer service position
  • Processes transactions required to begin or complete the visit.

Nice to have

  • Excellent computer skills and familiarity with Apple products (Mac, iPad, iPhone), ChromeOS, or client-branded Windows products such as Microsoft or HP.
  • Excellent interpersonal skills and the ability to work effectively in a highly collaborative care team environment
  • Proven organizational skills
  • High level of ownership, accountability and initiative
  • Experience with multitasking, issue resolution, and conflict management
  • Requires standing, walking and sitting for extended periods of time
  • Occasionally required to lift and carry items weighing up to 50 lbs
  • Manual and finger dexterity and hand-eye coordination

Compensation

  • The base pay range for this position is $22.51 to $29 per hour.

Benefits

  • Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery.
  • Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members.
  • As an important member of our clinic team, the Host assists members with checking in and demonstrates an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits.
Apply directly at Crossover Health →Create a free account for alerts like thisView Crossover Health immigration profile

This listing is sourced directly from Crossover Health's careers page and normalized into a canonical job model.