Flagstar Bank, N.A

Flagstar Bank, N.A

Consumer Bank Sales Process & Readiness Manager

Work From Home United States

Sponsorship not specified$85k-$138kDetected 1 day ago
SalesforceCRMSalesProcess ImprovementLeadershipCommunicationCollaborationProblem SolvingMentoring

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odds of building a lasting career here

26Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

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About the role

  • Evaluates existing processes and identifies opportunities to simplify, improve efficiency, and enhance effectiveness.
  • Sales Readiness, Communications, & Implementation
  • Translate complex initiatives into clear, actionable guidance for frontline teammates and leaders.

Responsibilities

  • Partners with business stakeholders to understand strategic priorities and business needs.
  • Designs end-to-end workflows, supporting tools, and field processes that balance client experience, teammate experience, compliance, and business goals.
  • Translates business objectives into scalable operational solutions that support sales execution and organizational goals.
  • Develop implementation plans for new initiatives and process enhancements.
  • Create readiness materials including communications, job aids, readiness guides, newsletters, training resources, and supporting documentation.
  • Coordinate implementation activities across business partners to ensure successful rollout.
  • Partner with technical teams to implement enhancements and resolve issues.
  • Configure and optimize system functionality to support business objectives.
  • Analyze sales performance metrics and business insights to identify opportunities, support informed decision-making, and enhance sales execution across the branch network.
  • Sales Process Knowledge - Understands retail banking sales processes, client engagement models, and prospecting frameworks; applies this knowledge to build effective and scalable routines.

Requirements

  • Minimum experience required: 6+ years of experience in sales leadership experience in a retail/consumer banking organization.
  • The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.
  • CRM & Tools Proficiency - Comfortable working with CRM systems and sales enablement tools; able to collaborate with technical partners to ensure tools support desired practices and outcomes.

Nice to have

  • Job Competencies:
  • Sales Process Knowledge - Understands retail banking sales processes, client engagement models, and prospecting frameworks
  • Analytical Thinking - Demonstrates strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable process improvements.
  • Communication Skills - Possesses excellent listening, verbal, and written communication skills
  • able to convey complex process information clearly to various audiences and organizational levels.
  • Stakeholder Engagement.
  • Execution & Initiative - Demonstrated success in executing initiatives and programs from concept through completion with attention to detail and follow-through.
  • Process Improvement Mindset - Proactively identifies opportunities to streamline and enhance sales processes, tools, and routines to improve efficiency and client outcomes.

Skills

  • Sales Enablement Systems & Tools

Compensation

  • $85,476.75 - $137,658.00
  • Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Benefits

  • Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

Company info

  • We are committed to providing clear and accurate compensation information in accordance with applicable laws.

Equal opportunity

  • Flagstar is an Equal Opportunity Employer
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