Coca-Cola Company

Coca-Cola Company

Groups Coordinator (On-site at World of Coca-Cola)

US - GA - Atlanta · Full-time

No sponsorshipDetected 29 days ago
ComplianceCustomer SupportCommunicationTime ManagementMicrosoft Office

About the role

  • Job Description Summary: This position is a full-time, hourly role working fully on-site role at World of Coca-Cola (Atlanta, GA).
  • Remote/hybrid options are not available for this role.
  • World of Coca-Cola, located in Atlanta, GA, the home of Coca-Cola, first opened August 2, 1990 and was relocated from Underground Atlanta to Pemberton Place May 24, 2007.

Responsibilities

  • Provide stellar customer service in all communications (via phone and email) with clients and internal partners.
  • Deliver consistent and accurate messaging of protocols and procedures.
  • Partner with operations team on special requests and arrival instructions.
  • Perform group sales administrative duties including conference preparation, shipping, and customer gift assembly.

Requirements

  • 1+ years' experience in reservation, customer service or administrative role preferably within the hospitality industry.
  • Proven ability to enter data accurately, adapt to change, work effectively under pressure, and produce accurate results in a fast-paced environment
  • Strong interpersonal and professional communication skills: positive non-verbal cues, active listening, flexibility, dependability, and high degree of patience
  • Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
  • Travel Required:

Skills

  • Role is on-site at World of Coca-Cola
  • Gateway Ticketing System experience preferred
  • Proficiency in Microsoft Office Suite
  • Strong organizational and administrative skillset
  • Excellent written and oral skills
  • Impeccable guest/customer service skills
  • Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals.
  • High school Diploma or/ GED equivalent required
  • College Degree preferred
  • Strong interpersonal and professional communication
  • positive non-verbal cues, active listening, flexibility, dependability, and high degree of patience
  • Educational Requirements

Compensation

  • United States of America: 38,032 USD - 43,465 USD
  • Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
  • This position is a full-time, hourly role working fully on-site role at World of Coca-Cola (Atlanta, GA).
  • It welcomes over 1 million visitors per year and has become one of the key tourist experiences in the region.

Benefits

  • We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves.
  • Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
  • A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Company info

  • We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference.
  • We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve.
  • We believe that our culture is one of the reasons our company continues to thrive after 130+ years.
  • We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
  • When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Visa & Work Authorization

  • The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position.
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This listing is sourced directly from Coca-Cola Company's careers page and normalized into a canonical job model.