FreeBalance

FreeBalance

Director, Technical Services Latin America and the Carribean

Miami, Florida, United States · Director

Sponsorship not specifiedDetected 1113 days ago
SQLProject ManagementOKRsResearchLeadershipCommunication

About the role

  • Key to this position is the ability to supervise and provide technical advice to the Vice President of Global Services department who oversees all FreeBalance customer project implementations worldwide.
  • We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective labour law throughout all stages of the recruitment process.

Responsibilities

  • Build tools and models for the Installation and Deployment of the FreeBalance Accountability Suite that can be leveraged for project deliveries.
  • Collaborate with the Research and Development Team to design the interface components during the implementation of the FreeBalance Accountability Suite.
  • Manage the day-to-day tasks of the team.
  • Work with the Project Managers to design the rollout of the system for decentralized operations.
  • Manage the technical tools and research and develop new tools for use by the Technical Consultants.
  • Build scalable models for implementation of the FreeBalance Accountability Suite at the Data Centre and Disaster Recovery Sites where the software is hosted.

Requirements

  • University degree in Information Technology.
  • 5 years of experience successfully managing an internationally dispersed Services and Support Team
  • Ability to clearly articulate at meetings with all levels of management and stakeholders.
  • Experience with goal-setting frameworks like Objectives and Key Results (OKRs).
  • Extensive travel is required
  • Proven experience reviewing and developing Support and Maintenance policies and procedures.
  • Project Management experience a must
  • Experienced in working with open-source software components such as Tomcat, BIRT and commercial middleware such as MS SQL and Oracle databases with Windows Operating Systems
  • Excellent verbal and written communication skills in English.
  • Able to travel internationally.
  • PMI Certification
  • Other IT certifications

Company info

  • Collaborate with the Technical and Functional Consultants to create the training curriculum that can be delivered to the customers.
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This listing is sourced directly from FreeBalance's careers page and normalized into a canonical job model.