Best Egg
Sr Manager, Operations Analytics & Reporting
Wilmington, DE · Senior
Sponsorship not specified$115k-$130kDetected 93 days ago
ForecastingCustomer Support
About the role
- Performance Analytics & Reporting Governance & Standardization Forecasting & Planning Experience Capabilities Technical Skills What Success Looks Like
Skills
- What Success Looks Like
Compensation
- $115k-$130k
Company info
- The Job We are seeking a Sr Manager, Operations Analytics & Reporting, to lead the evolution of analytics, dashboard reporting, forecasting, and performance insights across our consumer lending and customer service operations (originations, servicing, and collections).
- This role is responsible for enabling clear, consistent, and actionable views of operational performance, and ensuring that analytics meaningfully supports decision-making across originations, servicing, and collections.
- This leader will oversee reporting, forecasting, and analytics capabilities, ensuring alignment between business demand, operational performance, and resource planning, while establishing scalable processes for how data is defined, governed, and used across the organization.
- Performance Analytics & Reporting
- Governance & Standardization
- Forecasting & Planning
- Capabilities
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