VetWise
Remote Veterinary Technician (Seasonal)
Burlington, CA · Part-time
Sponsorship not specifiedDetected 12 days ago
Customer SupportPatient CareCommunicationProblem Solving
About the role
- VetWise is expanding and seeking seasonal part-time passionate, remote Registered Veterinary Technicians (RVT's) to join our growing team in Ontario over our busy summer months!
- Coordinate Follow-Up Care and Appointments: Schedule follow-up appointments or check-ins and coordinate referrals to in-person clinics when necessary for further diagnostics or treatment.
- Provide Emergency Virtual Triage: Offer immediate virtual triage assistance for urgent cases, assessing whether the situation requires emergency intervention and advising clients on first steps until they can reach in-person care.
Responsibilities
- Provide compassionate support and answer questions about managing symptoms or administering medication after a consultation has been completed.
- Technical Support for Virtual Consultations: Ensure clients are prepared for virtual consultations by providing guidance on using the Smart.Vet platform and troubleshooting any issues to maintain a smooth consultation process.
Benefits
- Assess pet symptoms and medical histories through teletriage, helping determine the level of care needed, direct pet owners to appropriate next steps, whether emergency care or telemedicine consultation.
- Accurately record patient histories and client interactions in the system to maintain up-to-date medical records for continuity of care.
- Client Education and Support: Provide compassionate support and answer questions about managing symptoms or administering medication after a consultation has been completed.
Company info
- VetWise (formerly Smart.Vet) is a provider of telehealth services in the veterinary industry, offering innovative solutions to pet care.
- Our mission is to deliver accessible, high-quality care to pets and their owners through a virtual environment.
- Over 70% of pet health concerns can be effectively addressed through virtual consultations, allowing us to provide timely and convenient care.
- We are dedicated to collaborating with animal hospitals by enhancing their in-person services, extending care availability and easing the workload on brick-and-mortar practices.
- Our goal is to support overburdened hospitals by providing patient care when it's needed most, whether during regular hours or after.
- We're not here to compete-we're here to collaborate.
- While we've grown, we maintain a "mom and pop" culture and mentality, valuing personal relationships, and fostering a close-knit, supportive work environment.
- The Opportunity: VetWise is expanding and seeking seasonal part-time passionate, remote Registered Veterinary Technicians (RVT's) to join our growing team in Ontario over our busy summer months!
- This role allows you to utilize your RVT skills to support pet owners, enhance access to care, and reduce the workload for veterinary hospitals.
- Your Role: Conduct Remote Patient Triage and Support: Assess pet symptoms and medical histories through teletriage, helping determine the level of care needed, direct pet owners to appropriate next steps, whether emergency care or telemedicine consultation.
- Document and Update Patient Records: Accurately record patient histories and client interactions in the system to maintain up-to-date medical records for continuity of care.
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This listing is sourced directly from VetWise's careers page and normalized into a canonical job model.