First Orion
Associate Quality Assurance Engineer
North Little Rock, AR · Mid
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About the role
- In this role, you will be responsible for validating business process workflows, APIs, and data pipelines.
- We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we're helping our teammates reach their wellness goals while at work.
- Learn More About First Orion: First Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling.
Responsibilities
- Develop and execute test plans and test cases for web portals, APIs, dashboards and middleware services
- Perform system, functional, regression, integration and performance testing across complex ecosystems.
- Collaborate with engineers, product managers, and internal stakeholders to understand features and technical implementations.
- Create and maintain test documentation, including test plans, test cases, and bug reports.
- Support deployment readiness and participate in production release validation.
- We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers.
Requirements
- Experience in writing test plans that cover multiple products in one ecosystem.
- Experience testing APIs
- Experience with automation tools such as Selenium, JUnit, TestNG, or equivalent.
- Strong understanding of database testing (DynamoDB/Databricks).
- Familiarity with cloud platforms (AWS, Azure, or GCP).
- Knowledge of LLMs, AI models, and harnesses.
- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
- Employees are required to demonstrate proper work authorization as required by I-9 compliance.
Nice to have
- Test API endpoints used for telecommunication industry standards.
- Use tools like Postman, Swagger, SIPp, or internal tools to simulate and analyze SIP traffic and signaling/call flows.
- Automate test cases using frameworks such as Selenium, REST Assured, or UI AI framework such as AWS Nova, SageMaker or Bedrock.
- Track, prioritize, and communicate defects in a clear, concise manner using tools like JIRA.
- Proactively contribute to the improvement of QA processes, tools, and methodologies.
- Bachelor's degree in Computer Science, Information Security, or equivalent years of quality assurance or engineering experience.
- 2+ years of hands-on experience in quality assurance.
- Curious, self-driven, and eager to learn new technologies including emerging AI/ML tools.
Benefits
- Balancing the work-life flow is key to health and happiness!
- That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements.
Company info
- We are seeking a Quality Assurance Engineer to join our Technology, Data, and AI Engineering team in supporting internal business processes, branded communications and scam protection services.
- First Orion Culture Cornerstones are at the core of everything we do here.
Equal opportunity
- First Orion is an Affirmative Action and
- Equal Opportunity Employer.
Visa & Work Authorization
- This position is not eligible for employment-based immigration visa/status sponsorship.
This listing is sourced directly from First Orion's careers page and normalized into a canonical job model.