TruePoint Communications
Social Media Community Manager
Dallas, TX · Full-time
Sponsorship not specifiedDetected 7 days ago
AuditingLogisticsLeadership
About the role
- Our product is our people, and we're committed to propelling them forward.
- Are you the next great TruePointer to join our team?
- Do you enjoy working in a fast-paced environment where you're doing valuable work and discovering something new daily?
Responsibilities
- On in-office days, this team member will support both core community management responsibilities and hands-on agency support needs, including campaign execution support and Surprise & Delight fulfillment.
Nice to have
- Respond to customer inquiries and coordinate with online Customer Care teams as needed.
- Monitor social media activity for spikes in conversation, emerging issues, and trending topics, and flag relevant developments to account leadership.
- Write and publish content aligned to each client's tone, voice, and style.
- Contribute to reporting, auditing, and analysis of client and industry social performance.
- Provide timely updates to account leadership and clients to help ensure goals and objectives are met.
- Contribute to agency and client process development, including training guides, checklists, templates, plans, and case studies.
- Assist with packaging, shipping, inventory coordination, and other fulfillment-related tasks tied to client campaigns and community engagement initiatives.
- All offers of employment are conditioned upon the candidate's legal authorization to work in the United States.
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This listing is sourced directly from TruePoint Communications's careers page and normalized into a canonical job model.