TruePoint Communications

TruePoint Communications

Social Media Community Manager

Dallas, TX · Full-time

Sponsorship not specifiedDetected 7 days ago
AuditingLogisticsLeadership

About the role

  • Our product is our people, and we're committed to propelling them forward.
  • Are you the next great TruePointer to join our team?
  • Do you enjoy working in a fast-paced environment where you're doing valuable work and discovering something new daily?

Responsibilities

  • On in-office days, this team member will support both core community management responsibilities and hands-on agency support needs, including campaign execution support and Surprise & Delight fulfillment.

Nice to have

  • Respond to customer inquiries and coordinate with online Customer Care teams as needed.
  • Monitor social media activity for spikes in conversation, emerging issues, and trending topics, and flag relevant developments to account leadership.
  • Write and publish content aligned to each client's tone, voice, and style.
  • Contribute to reporting, auditing, and analysis of client and industry social performance.
  • Provide timely updates to account leadership and clients to help ensure goals and objectives are met.
  • Contribute to agency and client process development, including training guides, checklists, templates, plans, and case studies.
  • Assist with packaging, shipping, inventory coordination, and other fulfillment-related tasks tied to client campaigns and community engagement initiatives.
  • All offers of employment are conditioned upon the candidate's legal authorization to work in the United States.

This listing is sourced directly from TruePoint Communications's careers page and normalized into a canonical job model.