save
Safe House Program Manager
Fremont, California · Contract
Sponsorship not specifiedDetected 20 days ago
ExpressLeadershipPublic SpeakingFood Safety
About the role
- The Safe House Program Manager is responsible for the day-to-day oversight and operations of SAVE's safe house and ensuring the implementation of program services.
- Supervise program staff in client interactions and program service delivery including crisis situations.
- Recruit, hire, orient and train safe house staff.
Responsibilities
- Serve as a point of contact with partner agency service providers to enhance safe house services and programs.
- Work with Director of Programs to develop and maintain these relationships.
- Develop, monitor, and revise (as necessary) program guidelines and procedures.
- Work closely with other managers as a member of the Leadership Team to develop and maintain a seamless continuity of services and practices across the agency.
- Work with Director of Programs and the Finance Director to develop and manage the shelter program budget, including preparing and delivering presentations and reports, assembling data and participating in special events or projects.
- Maintain the good repair of the safe house facility and premises, identifying facility needs and coordinating repairs and purchases.
- Provide after hours and weekend support for emergencies that may arise within the safe house or other direct service programs, responding on site as necessary.
- Manage periodic larger repair or construction projects.
- Maintain up-to-date files and records of all services provided.
Requirements
- Bachelor's degree or equivalent experience in human services, social work, counseling, psychology, criminal justice, or related field
- At least 3 years' experience in program management in a social service setting
- Experience supervising multiple staff
- Strict adherence to organization's confidentiality and privacy policies, and the ability to recognize sensitive issues and act accordingly.
- Ensure delivery of safe house services as required according to SAVE's contracts.
- Participate in off-site meetings as requested or required by the Director of Programs.
- Required
- At least two years' experience working with domestic violence survivors
- Employment is contingent upon passing a background investigation.
- Thorough understanding and demonstrated record of commitment and sensitivity to intim ate partner violence, including comprehensive knowledge of the signs, cycles, nuances, types, and risk factors for abuse, victim resources, related policy developments, and domestic violence current news and events.
- Ability to work effectively, cooperatively, and respectfully with staff, volunteers, clients, and community members regardless of race, ethnicity, national origin, partner status, faith, age, socio-economic status, gender identification, and physical or mental ability.
- Demonstrated understanding of the challenges faced by domestic violence survivors experiencing homelessness and an understanding of a client-centered, trauma informed approach to working with them.
- Demonstrated understanding of the housing programs and resources available to survivors.
- Demonstrated understanding of the challenges faced by marginalized, unserved/underserved communities.
- Preferred
Nice to have
- Bilingual skills and/or bicultural experience preferred.
Compensation
- Maintain the good repair of the safe house facility and premises, identifying facility needs and coordinating repairs and purchases.
- Provide after hours and weekend support for emergencies that may arise within the safe house or other direct service programs, responding on site as necessary.
- This duty is performed on a rotating basis (shared with other managers and staff), one week every 4-6 weeks and up to 12 weeks per year. ( Subject to change due to staffing and Agency needs ).
- Manage periodic larger repair or construction projects.
- Has oversight of safety and security including alarm systems, food safety, and general hazard mitigation.
- Ensures the smooth operation of safe house systems such as the timely ordering and adequate supplies of food and other necessary supplies.
Benefits
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Coordinate safe house staff scheduling to ensure appropriate and necessary site coverage.
- Coordinate with HR to ensure staff compliance with agency policies, accurate time recording, benefits usage, etc.
Equal opportunity
- As an equal opportunity employer, SAVE supports equal opportunity for employment and advancement free of race, color, religious creed, ancestry, national origin, age, sex (includes sexual harassment) pregnancy (childbirth or related medical conditions), marital status, sexual orientation (heterosexuality and bisexuality), medical condition (cancer and genetic characteristics), mental and physical disability (includes HIV and AIDS), political affiliation/opinion, Veteran's status, or request for family leave.
- SAVE is committed to ensuring that the work environment of SAVE employees is free from discrimination, harassment, and retaliation.
This listing is sourced directly from save's careers page and normalized into a canonical job model.