pneco
IT Specialist
Longview, Washington
Sponsorship not specifiedDetected 19 days ago
AzureAccount ManagementCustomer SupportDNSFirewallProblem SolvingAdaptabilitySharePoint
About the role
- Pacific Northern Environmental, LLC consists of five divisions including Advanced Electrical Technologies (AET), Taurus Power and Controls (Taurus), Cowlitz Clean Sweep (CCS), Pacific Northern Environmental Construction (PNEC), and WasteXpress Environmental (WXE). Together, we specialize in commercial and petroleum construction, industrial and commercial
- electrical, industrial cleaning, and hazardous waste disposal. PNE LLC is a multi-state organization with operating offices in Washington, Oregon, Idaho, and Hawaii. In addition, we carry out projects across the United States.
Responsibilities
- Serve as first-line support for hardware and software issues, resolving technical problems efficiently and with minimal disruption to end users.
- Support Windows operating systems, including installation, updates, user account management, and resolution of OneDrive and SharePoint issues.
- Create and manage user accounts and permissions in Microsoft Entra ID (Azure Active Directory) with appropriate security levels.
- Configure and manage company iPhones and iPads for end users, ensuring device compliance with company standards.
Requirements
- Occasionally required to crouch, kneel, or work in confined spaces to access cabling, servers, or hardware installations.
- Familiarity with DNS configurations and common network troubleshooting techniques.
- Proven help desk experience with a demonstrated focus on customer service excellence.
- Ability to remain in a stationary position for extended periods while working at a desk or workstation.
- Ability to move throughout office environments as needed
- Ability to operate standard technological devices including computers, monitors, keyboards, and mobile devices throughout the workday.
Nice to have
- Together, we specialize in commercial and petroleum construction, industrial and commercial electrical, industrial cleaning, and hazardous waste disposal.
- PNE LLC is a multi-state organization with operating offices in Washington, Oregon, Idaho, and Hawaii.
- In addition, we carry out projects across the United States.
- Minimum 2 years of experience in a daily IT Help Desk or IT support role.
- High school diploma required
- relevant associate's or bachelor's degree in Information Technology, Computer Science, or a related field preferred.
- Proficient in Microsoft 365 applications, including OneDrive and SharePoint troubleshooting.
- Strong working knowledge of Microsoft Entra ID / Active Directory user and group management.
Compensation
- 401(k) with discretionary annual company matching contributions.
- Annual company events
Benefits
- Medical, Dental & Vision options with low premiums for employees and eligible dependents
- Group AFLAC options - Hospital, Critical, Accident and short-term Disability Plans
- Pre-Tax Flexible Savings Account (FSA)
- Paid Leave including Paid Vacation, Paid Sick Leave, Paid Holidays, Jury Duty and Bereavement for qualifying employees
- Up to $2,000 per year profit sharing for qualifying employees
Company info
- PNE is "All About Solutions" for our employees, customers, and communities through trust, honesty, accountability, family, and safety 24/7.
- Life AD&D - Voluntary and Company paid.
- 401(k) with discretionary annual company matching contributions.
- We are seeking a skilled and dependable IT Specialist to join our team and provide responsive, high-quality technical support across our organization.
This listing is sourced directly from pneco's careers page and normalized into a canonical job model.