Hayward Industries Inc
Technical Sales Manager
Remote-California
Sponsorship not specifiedDetected 23 days ago
Project ManagementSalesBusiness DevelopmentBudgetingCustomer SupportCommunicationCollaborationProblem SolvingMicrosoft Office
About the role
- Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing.
- Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.
Responsibilities
- Partner with District Sales Managers (DSMs), Business Development Managers (BDMs), and the Regional Service & Training Manager (RSTM) to develop and execute territory-specific sales and service strategies.
- Drive initiatives that enhance the Hayward customer experience through technical support, training, aftermarket service, and service network development.
- Build, develop, and maintain a high-performing network of authorized service providers.
- Serve as the primary technical resource for escalated service issues and product support.
- Deliver technical training to service providers independently or alongside the Regional Service & Training Manager.
- Territory Management & Sales Support
- Support builders, dealers, distributors, retailers, and service providers in achieving sales and customer satisfaction goals.
- Lead product demonstrations, technical training sessions, trade shows, and other customer engagement events throughout the territory.
- Technical Support & Customer Experience
- Build strong customer relationships through regular site visits, technical consultations, and ongoing support.
Requirements
- Strong knowledge of pool equipment, automation systems, repairs, installation, and troubleshooting.
- 3+ years of technical experience within the swimming pool industry, preferably in a field service, technical support, or territory management role.
- Excellent communication, relationship-building, and customer service skills.
- Strong problem-solving, organizational, and project management abilities.
- Proficient with Microsoft Office and business reporting tools.
- Must reside within the Riverside County area.
Nice to have
- High school diploma required
- bachelor's degree or equivalent pool industry experience preferred.
Compensation
- Manage territory resources and contribute to annual planning and budgeting activities.
Benefits
- Recruit new service partners to strengthen territory coverage where needed.
- Perform on-site troubleshooting, repairs, and educational training as needed.
Company info
- Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities.
- Conduct joint customer visits with the sales team to strengthen existing relationships and onboard new customers.
- Serve as Hayward's local technical representative and trusted advisor for customers within the territory.
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This listing is sourced directly from Hayward Industries Inc's careers page and normalized into a canonical job model.