Housecall Pro

Director, Information Systems

United States · Director · Contract

Sponsorship not specified$154k-$187kDetected 13 days ago

Stakeholder ManagementCRMBudgetingAuditingVendor ManagementProcurementERPHRISLeadershipCommunicationMentoring

About the role

You translate complex business needs into robust technical architecture, ensuring corporate systems are secure, integrated, and optimized for hyper-growth.
You possess a deep technical foundation combined with the business acumen necessary to govern corporate applications, identity management, HRIS frameworks, and enterprise data workflows across the organization.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros).

Help us build solutions that build better lives.
the home service professionals that support America's 100 million homes.
Formulate the long-term roadmap for enterprise core systems, HRIS networks, and corporate financial software integrations to support continuous organizational scalability
Partner with security and compliance teams to enforce strict data governance, business continuity plans, and information security protocols across all systems
Architect scalable automated workflows between cross-functional business platforms to optimize operational efficiency and minimize data silos
Lead a high-performing team of information systems engineers and administrators, fostering professional development and technical mastery
Manage vendor relationships, technology contract negotiations, and the software procurement budget to ensure optimal return on investment
Establish Key Performance Indicators (KPIs) for system uptime, ticket resolution, and implementation delivery timelines to maintain high service standards
We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe.

8+ years of experience in information systems, corporate technology infrastructure, or business applications management, with at least 3 years in a dedicated leadership role
Bachelor's degree in Computer Science, Information Technology, or equivalent work experience required
Proven track record managing enterprise integrations and data syncs across core business systems (i.e. Enterprise Resource Planning software, Customer Relationship Management platforms)
Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
Exceptional communication and stakeholder management skills, with the ability to articulate technical strategies to non-technical business leaders
Extensive experience scaling enterprise identity governance, HRIS platforms, and core productivity ecosystems
Deep understanding of information security frameworks, compliance auditing, and access control models
Strong background in vendor management, software license optimization, and annual budget planning

Strong background in vendor management, software license optimization, and annual budget planning

health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits.
A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
Paid holidays and flexible, take-it-as-you-need-it paid time off
Equity in a rapidly growing startup backed by top-tier VCs

We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together-no matter where they're based.
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.

This listing is sourced directly from Housecall Pro's careers page and normalized into a canonical job model.