Brookfield Asset Management
Analyst, HR Operations
Toronto, Ontario
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About the role
- The role serves as a key point of contact for HR-related questions, employee assistance, and the execution of day-to-day HR transactions across the employee lifecycle.
- The Analyst will respond to employee and manager inquiries, provide guidance on HR programs, policies, processes, and systems, and complete a broad range of transactions within Workday and other HR platforms.
- This includes supporting activities such as hires, job changes, organizational changes, leaves, employee data updates, and terminations.
Responsibilities
- Employee & Manager Support: Serve as a primary point of contact for employees and managers, responding to HR-related questions and providing clear, timely, and professional assistance.
- HR Documentation: Prepare, review, and maintain employee-related documentation and correspondence associated with HR transactions and processes.
- Process & Knowledge Support: Follow established HR procedures and knowledge articles while identifying opportunities to improve processes, employee experience, and service delivery.
- Perform other HR Service Desk transactional, administrative, and employee support activities as assigned.
- Strong customer service orientation with a demonstrated ability to support employees and managers in a professional and responsive manner.
Requirements
- HR Case Management: Manage employee and manager requests from intake through resolution, ensuring questions and issues are appropriately researched, documented, resolved, or escalated when required.
- Employee Data Administration: Maintain accurate employee information within HR systems and complete required data reviews and validation to support data integrity.
- Onboarding & Offboarding Support: Support employee onboarding and offboarding activities, ensuring required HR transactions, documentation, and employee communications are completed accurately and on time.
- Issue Resolution: Investigate transactional or system-related issues, identify appropriate solutions, and partner with HR colleagues or other teams where additional expertise or escalation is required.
- Bachelor's degree in Human Resources, Business Administration, or a related discipline.
Compensation
- C$65,000 - $80,000
Company info
- Brookfield is committed to maintaining a Positive Work Environment that is safe, respectful; our shared success depends on it.
- We do not tolerate workplace discrimination, violence or harassment.
- We are proud to be an Equal Opportunity Employer and make employment decisions based on qualifications, merit, and business needs, without regard to any characteristic protected by applicable law.
- As part of this commitment, we provide barrier-free and accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and applicable human rights legislation.
- If you require a Human Rights Code-protected accommodation at any stage of the recruitment process, please let us know when contacted, and we will work with you to meet your needs.
This listing is sourced directly from Brookfield Asset Management's careers page and normalized into a canonical job model.