Zayo
Order Specialist, Sales Velocity
United States
Sponsorship not specified$61k-$94kDetected 11 days ago
SalesforceCRMCustomer SupportResearchCommunicationCollaborationProblem SolvingAdaptabilityMicrosoft Office
Stay score
odds of building a lasting career here
31Risky
Cap-exempt (no lottery)0
Sponsors this role58
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 318 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers.
- Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access.
- Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Responsibilities
- Create, process, manage, and close sales opportunities, inquiries, and service orders accurately and within established Service Level Agreements.
- Validate that customer and sales requirements are accurately reflected in quotes, bids, and order documentation.
- Partner with Sales, Solutions Engineering, Pricing, and other internal teams to create accurate client-facing quotes and service orders.
- Create and maintain accurate customer, account, opportunity, and order data across Microsoft Dynamics 365 and Salesforce.
- Partner with Reporting and Analytics to reconcile data across systems and support accurate sales, revenue, churn, and commission reporting.
- Troubleshoot order and account issues, coordinate cross-functional resolution, and manage escalations through completion.
- Provide real-time support to Sales and other internal teams, including CRM navigation, reporting, data, and order-processing assistance.
- Maintain strong knowledge of Zayo products, services, order requirements, systems, and non-standard processes
- Accurately document relevant customer and internal communications in designated systems.
- As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, "Biometric Data"), such as fingerprints, facial geometry scans or other unique biological characteristics.
Requirements
- Bachelor's degree or higher in business or a related field
- Microsoft Office and database proficiency
Skills
- Communication and active listening
- Cross-functional collaboration
- Conflict resolution and problem-solving
- Ability to learn technical products/processes
- Organization, prioritization and attention to detail
- Ability to work independently and collaboratively
- Adaptability in a deadline-driven environment
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
Compensation
- $61,100 - $94,000 USD/annually
- The base pay range shown is a guideline and reasonable estimate for this role.
- It takes into account the wide variety of factors that are considered in making compensation decisions.
- Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs.
- Non- sales roles may be eligible to participate in a discretionary annual incentive plan.
- Sales roles may be eligible to participate in a sales incentive plan.
Benefits
- Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
- Benefits, Rewards & Wellness
Company info
- If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
Equal opportunity
- Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
This listing is sourced directly from Zayo's careers page and normalized into a canonical job model.