Amh
Property Operations Manager
Mason, OH
Sponsorship not specified$80k-$100kDetected 12 days ago
Project ManagementNegotiationBudgetingOperations ManagementProcess ImprovementTest AutomationLeadershipCommunicationMentoringAdaptability
About the role
- Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®.
- The Property Operations Manager is responsible for implementing field operations improvement initiatives within the assigned region, ensuring alignment with national priorities.
- This role is accountable for project management, training, implementation, and creating conditions for controlled execution and measurable outcomes.
Responsibilities
- Provides leadership, training, coaching, and direction to regional operations teams to support improvement initiatives and ensure adherence to established standards, procedures, and processes.
- Partners with leadership to create a culture balancing business acumen, technical capability, and core competencies to drive continuous improvement in the execution of business objectives within field maintenance.
- Collaborates across multiple departments to shape onboarding and development strategies for field maintenance personnel, promoting a consistent operations culture while reducing turnover and associated costs.
- Works in partnership with leadership to provide strategic direction and oversight for the design, development, implementation, operation, and support of IT systems and programs meeting evolving business needs.
- Collaborates with leadership to plan and guide the deployment of developed applications, ensuring alignment with operational priorities and readiness for field execution.
- Maintains awareness of emerging technologies and platforms, providing informed guidance on solutions to integrate across the enterprise, ensuring IT capabilities effectively support and advance the company's business strategy.
- At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
- Collaborates with regional and district leaders and coordinates with both mid-level and executive leadership to ensure excellence in system selection, training, service delivery, and operational support.
- Leverages strong influencing and negotiation skills to build alignment across the region, enabling shared, innovative, and cost-effective solutions to support business objectives.
Requirements
- High school diploma or GED required.
- Minimum 3 years of experience in a leadership role with oversight of field operations required.
- Demonstrated experience in strategic planning, organization design, and development required.
- Experience in budget planning and financial management for internal and external project resources required.
- Valid driver's license and satisfactory driving record required.
- Knowledge of data management, reporting within enterprise IT databases, compliance, automated testing, and high availability.
- Excellent presentation and communication skills, both verbal and written, with the ability to translate data, analytics, and complex business concepts for executive audiences.
Nice to have
- Bachelor's degree in business management or related field or equivalent work experience in Operations management and process improvement preferred.
- Experience influencing senior-level management and key stakeholders effectively across the organization preferred.
- HVAC certification preferred.
Compensation
- The anticipated pay range/scale for this position is $80,155.00 to $100,182.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
- Additional Compensation
- and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
- Develops annual operating and capital expenditure reports demonstrating the value and impact of resources used to stabilize regional operations, support training and development, and maintain cost effective processes.
Benefits
- Establishes a clear mission and vision to drive cost-effective operations and strategic allocation of resources, including people, equipment, materials, and inventory.
- This position is eligible to receive quarterly bonus payments.
- Perks and Benefits
- Employees have the opportunity to participate in medical, dental and vision insurance
- flexible spending accounts and/or health savings accounts
- employee stock purchase plan
This listing is sourced directly from Amh's careers page and normalized into a canonical job model.