Cvs Rx Services Inc.
Senior Manager - Provider Experience Program
Work at Home, Connecticut, United States · Senior · Full-time
Sponsorship not specified$107k-$284kDetected 138 days ago
AgileLeadershipCommunicationProblem SolvingMentoringPublic SpeakingClaims Management
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odds of building a lasting career here
64Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 5 green-card filings in this occupation, 100% were for a worker who already held the job.
Files H-1B transfers
5 transfer filings in the last year, covering 5 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
- Responsible for implementing best practices, facilitating workstreams through change, and ensuring effective delivery of projects and initiatives that enhance provider experience.
- Provide practice leadership and peer mentorship to project and program managers, promoting a culture of accountability and continuous improvement.
Responsibilities
- Lead enterprise delivery of multiple, highly complex business process and technology initiatives aligned to the Provider Experience / Provider NPS program, supporting all lines of business.
- Drive the end-to-end delivery of Provider Experience / Provider NPS projects, ensuring initiatives are completed on time, within scope, and deliver measurable results.
- Monitor performance metrics and use data to optimize processes, improve productivity, and ensure accountability for outcomes.
- Collaborate closely with business and technology partners to translate goals into actionable plans and deliverables.
- Lead process improvements and root cause analysis to ensure sustainable, repeatable execution success.
- Implement and reinforce best practices to maximize efficiency and responsiveness across workstreams.
- Job Description - A Brief Overview Drive agile delivery of Provider Experience / Provider NPS initiatives, supporting business process and technology improvements across multiple lines of business.
- Partner closely with business and technology stakeholders to prioritize work, drive measurable outcomes, and address barriers to execution success.
Requirements
- 7-10+ years of professional experience in delivery, program management, or agile practice leadership, and scrum.
- Proficiency with Claims Processing / Adjudication / Payment / Rework concepts.
- Demonstrated track record of driving complex projects to completion on time and within scope.
- Experience with innovation management, emerging technologies, and digital transformation.
- Familiarity with additional software delivery methodologies including Scrum, SAFe and Waterfall.
Nice to have
- Our people fuel our future.
- Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.
Compensation
- $106,605.00 - $284,280.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
- The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
- This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
- Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Benefits
- We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.
- Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Company info
- our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
- They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
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This listing is sourced directly from Cvs Rx Services Inc.'s careers page and normalized into a canonical job model.