Deepgram

Deepgram

Pre-Sales Solutions Engineer (San Francisco, CA)

San Francisco, CA · Senior

Sponsorship not specifiedDetected 98 days ago
JavaScriptTypeScriptPythonAWSGCPAzureCloud PlatformsDockerKubernetesNLPProduct StrategySalesCustomer SuccessCustomer SupportCommunicationCollaborationMentoring

About the role

  • Deepgram's voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency.
  • There is no organization in the world that understands voice better than Deepgram.
  • At Deepgram, we expect an AI-first mindset-AI use and comfort aren't optional, they're core to how we operate, innovate, and measure performance.

Responsibilities

  • Architect and implement custom proof-of-concepts and technical demonstrations that address specific customer use cases
  • Partner with Account Executives to navigate technical objections and accelerate the sales cycle
  • 60 Days: Lead technical discovery calls with account executives, and develop custom proof-of-concepts for prospects. Begin contributing to technical content. Participate in sales strategy sessions and provide technical insights to deals in progress.
  • 90 Days: Own the technical relationship with assigned accounts. Develop and present complex solutions addressing specific customer challenges. Begin mentoring newer team members and contributing to the pre-sales methodology.
  • Find satisfaction in seeing your technical solutions drive customer adoption and success
  • Experience building and demonstrating proof-of-concepts or technical solutions to diverse audiences
  • Experience building customer-facing demos and sample code

Requirements

  • Gain proficiency with our core APIs and documentation.
  • 5+ years of experience in technical pre-sales, solutions architecture, or similar customer-facing technical roles
  • Experience with speech recognition, NLP, AI/Voice agents, or related AI technologies
  • Experience with API-first products and developer tools
  • THIS INDIVIDUAL MUST BE BASED WITHIN EITHER EASTERN OR PACIFIC TIME IN THE US.
  • Thrive in consultative customer environments where you can showcase your technical expertise

Compensation

  • Annual wellness stipend

Company info

  • This role is based in San Francisco, where many of our customers and partners are located.
  • We serve as the technical interface between Deepgram and our customers throughout their entire journey.
  • Lead technical discovery and solution design for enterprise prospects and customers

This listing is sourced directly from Deepgram's careers page and normalized into a canonical job model.