Maple
Director, Platform Engineering
Toronto, Ontario · Director · Full-time
Sponsorship not specifiedDetected 2 days ago
TypeScriptPHPReactTailwind CSSReact NativeLaravelCode ReviewGitMySQLRedisAWSCloud PlatformsTerraformCI/CDGitHub ActionsDatadogDevOpsPlatform EngineeringRESTAccessibilityProject ManagementJiraRecruitingCadence
About the role
- In this role, you'll stand up a new team whose customer is every other engineer at Maple.
- The work you do here will compound - every hour your team saves a product engineer is an hour that goes back into the patient and provider experience.
- In your first 90 days, you'll have published a clear operating model and quarterly roadmap, and launched a baseline developer experience survey with a live metrics dashboard.
Responsibilities
- You'll own the developer experience end to end: CI/CD, deployment automation, observability, AI-assisted development tooling, test infrastructure, and the developer-facing infrastructure layer.
- Today, we're proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care.
- Here, you'll do work that changes lives-including your own.
- As we grow, expand into new products, and prepare for scale, the engineers building Maple's products need a foundation that lets them move fast, safely, and autonomously.
- We're looking for a Director, Platform Engineering to build that foundation - and lead the team behind it.
Requirements
- 5+ years of people leadership experience in engineering, including 2+ years building or leading a platform or developer experience team
- A track record of treating platform as a product - publishing roadmaps to internal customers, running developer surveys, setting up DevEx metrics, and making priority calls based on developer friction data, with a "thin platform" bias and a servant leadership orientation
- Deep expertise in modern CI/CD and deployment pipelines (GitHub Actions or equivalent, feature flag systems, progressive delivery, automated quality gates), and cloud infrastructure fluency (AWS preferred) - enough to be a credible counterpart to Business Technology in technical conversations
- Strong grounding in observability, incident management, and quality engineering - Datadog, SLOs, on-call design, blameless postmortems, E2E test frameworks, and shift-left quality
- A strong change management track record - you've led org-wide engineering transitions before (for example, shifting an org from manual to continuous deployment), and know how to build the case, sequence the rollout, and land the change without stalling delivery
- Strong written communication and comfort with ambiguity - you're joining a team that doesn't yet exist, and you know how to write decision docs, RFCs, and roadmaps that travel well in a hybrid org
- Play to your strengths. Finding the right fit goes both ways-so this section is yours to complete. When you join, you'll add the unique strengths you bring that aren't captured above.
- Our tech stack
- Here's the stack we're building with today. Curiosity and a strong learning mindset matter more to us than hands-on experience with every tool below:
- Backend: Built on Laravel PHP framework, with multiple integration services, such as Langfuse
Nice to have
- Director-level operating experience - you've owned a multi-domain technical roadmap and worked as a peer to other Directors and senior cross-functional leaders
- Hands-on familiarity with AI-assisted development tooling (Cursor, Claude Code, Copilot, agent infrastructure) - you've actually shipped or operated AI tooling for engineers, not just watched the space
Skills
- Monitoring and observability with Datadog, project management done through Jira, and BugSnag for error/crash monitoring
- Built on Laravel PHP framework, with multiple integration services, such as Langfuse
- Multi-database architecture with MySQL 8 and Amazon DocumentDB, Redis for caching, and Typesense for search engine indexing
- Containerized, auto-scaling architecture built on top of AWS; Infrastructure-as-Code setup with Terraform and GitHub Actions
- How we'll support you
- Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification.
- Use of artificial intelligence
Compensation
- Enjoy the flexibility to work internationally in eligible countries for up to five days per year
- An annual budget built for your growth and well-being.
Benefits
- Use it for professional development, wellness expenses or a one-time boost to your retirement savings.
- Health days: Life happens.
- We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best
- Group retirement savings plan: We're here for the long haul.
- Invest in your future with our group retirement plan
- Vacation: 4 weeks
- Additional checks, including employment or education verification, may be conducted depending on the role's requirements.
- Build better healthcare together Maple's purpose is to meet the world's healthcare needs.
- We're Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists.
- We enable people to take control of their health and push the boundaries of what's possible every day.
- 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family.
This listing is sourced directly from Maple's careers page and normalized into a canonical job model.