Candid
Manager, Strategy & Operations
New York · Senior
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
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DOL prevailing wage, 2026-27 wage year · Operations Research Analysts (15-2031) · New York-Newark-Jersey City, NY-NJ. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- We believe that confident smiles and self-expression play an important role in everyday life.
- That's why we empower general dentists with everything they need to make great clear aligner care predictable, efficient, and profitable for their practices and accessible and affordable for their patients.
- If you're ready to transform the future of dental technology, this is the team for you.
Responsibilities
- Lead special projects and strategic initiatives on behalf of executive leadership, driving alignment and execution across multiple teams through influence
- Own and scale partnership operations by working cross-functionally with internal and external stakeholders to ensure successful partnership performance and execution
- Partner with Product, Clinical, and Commercial teams to identify opportunities to improve conversion, adoption, retention, and overall funnel performance
- Program manage key strategic initiatives supporting Oliv growth, including clinical product enhancements, AI-enabled workflow improvements, and operational scaling efforts
- Drive cross-functional alignment across teams to ensure initiatives remain on track and deliver measurable business outcomes
- Own and continuously improve key operational metrics across the Candid treatment journey and manufacturing to identify and implement process improvements within the customer journey, digital treatment planning, and manufacturing workflows
- Use data, experimentation, and operational rigor to drive impact and continuously optimize processes across the business
- Exceptional business judgment and problem-solving skills with a demonstrated ability to navigate ambiguity and drive results
- Demonstrated ability to leverage AI tools and automation to increase personal productivity, improve team effectiveness, and drive business outcomes
- Strong project and program management capabilities with an ability to manage multiple priorities simultaneously
Requirements
- 5+ years of experience in strategy, management consulting, business operations, operations leadership, or a related field
- Proven track record of leading complex cross-functional initiatives from strategy through execution
- To be considered for this role, candidates must be legally authorized to work in the United States without the need for current or future employer-sponsored work authorization.
Nice to have
- Experience using SQL, Looker, Tableau, Sigma, or similar analytical tools preferred
Compensation
- Competitive compensation
Benefits
- Diagnose partnership health and performance, identify operational bottlenecks, and develop scalable processes that support continued growth
- Experience in healthcare, healthtech, SaaS, operations, or manufacturing environments is a plus
- Stock option plan to give our employees a direct stake in Candid's success
- Unlimited PTO to give our employees a little extra R&R when they need it
- Work from home stipend
- Comprehensive health coverage (medical, dental, vision) and generous parental leave
Company info
- At Candid, we're reimagining orthodontics by pairing clinical expertise with leading telehealth technology.
- We are looking for an experienced Strategy & Operations powerhouse to join Candid.
- Some insight into our culture that leaves an impression: - Care Deeply - We succeed when we care about what we do.
Visa & Work Authorization
- To be considered for this role, candidates must be legally authorized to work in the United States without the need for current or future employer-sponsored work authorization.
This listing is sourced directly from Candid's careers page and normalized into a canonical job model.