Compassion International
Operations Manager, Digital Production (Colorado Springs, CO)
Colorado Springs, CO, USA · Staff+
Sponsorship not specified$106k-$125kDetected 69 days ago
Project ManagementOperations ManagementPerformance ManagementResearchLeadershipCommunicationCollaborationProblem SolvingMentoring
About the role
- This leader provides strategic direction, management, and oversight to the Digital Production team, ensuring creative concepts and assets are effectively translated into high‑quality digital media deliverables.
- The primary purpose of this position is to provide full, daily management and leadership for assigned professional staff.
- Responsibilities include hiring, onboarding, staff development, coaching, performance management, and when necessary, disciplinary actions and terminations.
Responsibilities
- Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion's ministry in prayer.
- Reports any concerns of abuse, neglect or exploitation of children through Compassion's internal reporting process and appropriately supports responses to incidents if they occur.
- Manages a team responsible for digital design and delivery of deliverables that are essential to customer centric journeys and campaigns for the supporter neighbor (customer). This includes contributing to a frictionless, seamless experience for the supporter.
- Leads a team of professionals to partner with teams across marketing, fundraising, service, and other execution teams to facilitate scalable production models, workflows, and communication processes.
- Analyzes capacity for the team to support workload planning for production resources.
- Through leadership of a digital production team, manages effective project planning, adherence to timelines, and successful implementation of product and project deliverables.
- Maintains a personal relationship with Jesus Christ.
- Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion's ministry in prayer.
- Manages a team responsible for digital design and delivery of deliverables that are essential to customer centric journeys and campaigns for the supporter neighbor (customer).
Requirements
- Bachelor's degree in Business Administration, Operations Management, Marketing, or a related field.
- 5-10+ years of experience in operations, business process management, project management, or a similar cross‑functional leadership role.
Compensation
- Contributes to or prepares and administers the annual budget and departmental expenses, ensuring accountability for on-time completion of deliverables based on department objectives, SLAs, and other Compassion standards, ensuring compliance with regulatory and board policies.
- Selects, manages and develops assigned staff, establishing goals and objectives, coaching and managing performance, including discipline, motivation, and annual reviews; supports continuous learning and development that enhances individual performance and organizational capability.
Benefits
- Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.
Company info
- Ensures optimal productivity, efficiency, and effectiveness in service to our supporters and internal customers.
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This listing is sourced directly from Compassion International's careers page and normalized into a canonical job model.