invicti
Customer Success Manager LATAM
Austin, Texas
Sponsorship not specifiedDetected 20 days ago
Account ManagementCustomer SuccessCommunicationTime ManagementOrganizational Skills
About the role
- Invicti Security, a global leader in web security, is looking for a Customer Success Manager to join our team.
- You are responsible for making sure all clients in your portfolio consistently realize the value of their investment, ultimately driving adoption and outcomes leading to renewals, expansion, and advocacy.
- This is a fantastic opportunity for a driven individual with at least 2 - 3 years of SaaS Customer Success or Account Management experience.
Responsibilities
- Establish and oversee the customer's adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment.
- Analyze data independently to discover insights that drive recommendations for clients.
- Experience working with channel partners is desirable.
- As a Customer Success Manager, you will help maintain the absolute highest satisfaction and engagement levels among our customer base.
- Lead all post-sales activities for Invicti's customers through strong relationship-building, product knowledge, planning, and execution.
Requirements
- A minimum of 2 -3 years of experience in Customer Success, Sales, Account Management.
Compensation
- Competitive compensation.
Company info
- Retain long-term partnerships with customers by independently renewing and expanding successful customers.
- Familiarity working with customers of all sizes.
Equal opportunity
- Invicti is an equal opportunity employer.
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This listing is sourced directly from invicti's careers page and normalized into a canonical job model.