Accorhotel
Assistant Front Office Manager
San Francisco, CA, United States
Sponsorship not specified$87k-$104kDetected 5 hours ago
ExcelLeadershipCommunicationProblem SolvingMentoringOrganizational SkillsMicrosoft Office
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odds of building a lasting career here
26Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
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About the role
- Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
- Hospitality is a work of heart, Join us and become a Heartist ®.
- Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into special memories for our guests at Fairmont Hotels & Resorts.
Responsibilities
- Oversee and support the daily operations of the Front Office
- Pro-actively supports achievement of hotel metrics, including the Front Desk upsell program and enrolling members in the hotel loyalty program
- Maintain Fairmont service standards through audits and daily coaching
Requirements
- Must have proof of eligibility to work in the United States.
- Minimum of 2-3 years of experience in a front desk or guest services role in a hotel, with at least 1 year in a supervisory capacity
- Must have the ability to handle a multitude of tasks and Guest requests
- Strong guest service orientation and training skills background required
- Experience with a Hotel loyalty program an asset
Compensation
- $86,900 to $104,200 USD Gross annually
Benefits
- Assist in scheduling and managing staff shifts, ensuring adequate coverage during peak times.
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Bachelor's degree in a relevant field or a combination of equivalent education and/or experience is required
Company info
- Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Visa & Work Authorization
- Visa Requirements:
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This listing is sourced directly from Accorhotel's careers page and normalized into a canonical job model.