Frontcareers

AI Engineering Manager (Core AI Platform)

San Francisco, CA

Sponsorship not specifiedDetected 154 days ago

Full-Stack DevelopmentMachine LearningLLMsRAGAI OrchestrationSalesforceLeadershipMentoring

About the role

Front handles the coordination and context behind complex B2B customer relationships.
Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty.

Family planning support with Maven
Building and maintaining the foundational AI infrastructure (LLM integrations, RAG pipelines, evaluation systems) that all product teams at Front rely on
Drive architectural decisions on AI infrastructure
Manage and grow a team of senior engineers, providing mentorship and career development while maintaining a high talent bar
Proven ability to guide strategic AI investments - evaluating emerging techniques, making build-vs-buy decisions, and directing team effort toward the highest-impact bets in a rapidly evolving space
Ability to attract, develop, and retain top AI engineering talent in a competitive market
Experience building and operating AI/ML infrastructure or platform services in production at scale

Experience at a B2B SaaS company applying AI to enterprise workflows
Background in developer experience or internal platform work that accelerated other engineering teams
Fronteers get an additional day off on months with no holidays

Equity (we are post-series D & backed by some of the best VCs in the US)
Private health insurance, including plan options at no cost to employees
Paid parental leave
Flexible time off policy
Mental health support with Workplace Options
$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Wellness Days - Fronteers get an additional day off on months with no holidays

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection.
AI is reshaping what's possible in this space, and Front is building the platform to deliver on that promise.
At the center of this effort is our Core AI Platform team - a group of our strongest applied AI and engineering talent whose work underpins every AI-powered experience across the product.
We're looking for an engineering leader to own this team and its outsized impact on Front's product and customers.
Founded or built a new team/function/capability from early stages

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

This listing is sourced directly from Frontcareers's careers page and normalized into a canonical job model.