LPL Financial
VP, Service Center
Tempe · Vp
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About the role
- Help shape the future of advisor service at one of the nation's leading independent wealth management firms.
- This role reports to the Senior Vice President of Service Execution and Strategic Enablement.
- This leader is responsible for the day-to-day performance of multiple Core Service teams, overseeing an organization of more than 100 Financial Service Professionals (FSPs) through a leadership team of AVPs and Managers.
Responsibilities
- Lead the overall execution of Core Service, establishing clear priorities, operating expectations, and measurable outcomes that support an exceptional advisor experience.
- Lead and develop AVPs, Managers, and more than 100 Financial Service Professionals, building a strong leadership pipeline and a culture of accountability, engagement, inclusion, and high performance.
- Own day-to-day service performance across transactional support functions such as money movement, new accounts, account transfers, and related advisor service needs.
- Build strong relationships with Financial Advisors, office staff, institutional partners, and internal stakeholders, ensuring service expectations are understood and consistently met.
- Establish strong management routines that create visibility to performance, reinforce accountability, recognize success, and drive consistent execution across teams and leaders.
- We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
- And they have the freedom to manage their client relationships, because they know their clients best.
- Please log in or create an account to apply to this position.
Requirements
- 10+ years of experience in a contact center, preferably in the financial services industry.
- FINRA Series 7 and 24 required.
- Serve as a visible leadership point for complex client and operational issues, applying sound judgment to determine when tactical resolution, escalation, or broader strategic action is required.
Nice to have
- Bachelor's degree preferred
Compensation
- $109,283.00 - $182,207.00
- Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location.
Benefits
- Assess resource capacity, organizational structure, and talent needs to ensure the business has the right capabilities and coverage to deliver service excellence at the smartest cost possible.
Company info
- We're looking for strong collaborators and team players who thrive in fast-paced, team-oriented environments.
This listing is sourced directly from LPL Financial's careers page and normalized into a canonical job model.