Motional

Senior Manager, Commercial Product Development

Boston, Massachusetts, United States · Senior

Sponsorship not specifiedDetected 27 days ago

AuditingCustomer SupportLeadership

About the role

You are the critical link between our autonomous vehicle (AV) technology and the market, responsible for turning early-stage deployments into scalable, profitable services.
Grounded in operational reality, your mandate is twofold: flawlessly execute market entry and actively harvest insights from real-world deployments to translate market needs back to our product and development teams.
You ensure our near-term commercial growth is directly fueled by an exceptional, customer-obsessed AV experience.

Responsibilities

Go-to-Market (GTM) Product Execution: Drive the operational rollout for new AV markets, segments, and service over the next 12 to 36 months, transitioning programs from pilot phases to active fleet scale.
Commercial Modeling & Path to Profitability: Build, test, and iterate commercial models based on ground-truth deployment data. Focus relentlessly on improving unit economics, ridership/utilization rates, and customer acquisition costs.
Commercial Product Readiness: Work cross functionally to establish a clear point-of-view of Motional's robotaxi product, working closely with product leaders, the Executive Leadership team and technical program leaders to support commercial growth through feedback and product development while influencing our 3+ years strategy
Requirement Translation: Translate these real-world commercial and customer insights into clear, prioritized development needs for Product and Engineering teams, ensuring our technology roadmap directly supports commercial growth.
Program Coordination: Partner tightly with Program Management, Corporate Strategy and Technical Program teams to ensure commercial market readiness perfectly aligns with engineering delivery timelines and software/hardware updates over the next 3 years.
Deployment Operations: Bridge the gap between commercial planning and the street. Lead cross-functional launch task forces (Operations, Fleet Management, Marketing, Legal) to successfully deploy new commercial services.
Targeted Strategic Initiatives: Lead high impact, short-to-medium term projects and strategy frameworks that improve commercial success of the Motional service
Playbook Creation: Develop highly repeatable, scalable commercial playbooks that allow the organization to launch in new cities or integrate with new partners faster and more efficiently.
Value Proposition Design: Translate deeply technical AV capabilities into clear, compelling commercial value propositions for both B2B partners and B2C end-users.
Experience Auditing: Act as the relentless advocate for the end-user. Ensure the AV experience-from app engagement to the ride itself to customer support-is safe, intuitive, and commercially viable.

Requirements

Execution Focus: A proven track record of managing 1-to-3-year roadmaps, anticipating operational bottlenecks, and proactively implementing solutions to keep growth on track.

Nice to have

5+ years in commercial operations, strategy, GTM execution or product development, or growth roles-ideally within autonomous vehicles, mobility, deep tech, or scaling complex hardware/software ecosystems.

Compensation

$140,000 - $187,250 USD
Motional is a driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. We're driven by something more.
Our journey is always people first.
We aren't just developing driverless cars
we're creating safer roadways, more equitable transportation options, and making our communities better places to live, work, and connect.
Our team is made up of engineers, researchers, innovators, dreamers and doers, who are creating a technology with the potential to transform the way we move.

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This listing is sourced directly from Motional's careers page and normalized into a canonical job model.