Grubhub Holdings Inc.

Manager, Corporate Accounts Onboarding

Remote - New York Tier 1, USA · Director

No sponsorship$50k-$75kDetected 67 days ago

SalesforceLeadershipMentoringOrganizational Skills

About the role

There's a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in.
Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve.
About The Opportunity Grubhub's Corporate Accounts team empowers companies to master one of their most overlooked spend categories: food.

Responsibilities

Own the reduction of "Time to First Order." Develop and refine program-specific success metrics (e.g., 80% activation by Day 21).
Manage a team of 2+ Onboarding Associates, providing performance coaching and career development.
Partner with cross-functional teams to automate manual account-build processes and eliminate operational friction.
Team Lead or People Leadership experience
Experience building from 0 to 1 without a proven playbook
Passion to partner with Sales and cross-functional teams to optimize the client journey

Requirements

Proficiency with Salesforce, Churnzero, and Pendo is a plus

Skills

$80,000- $100,000 ($100,000 - $125,000 OTE)
Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located.

Compensation

For this role, we offer uncapped commission with a base salary range as outlined below.

Benefits

We offer a competitive salary package including equity and 401K.
Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion.

Company info

It's a source of discovery, connection, and pure enjoyment.
We've been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup.
As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience.
We are constantly finding new ways to innovate-from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs.
About The Opportunity
Grubhub's Corporate Accounts team empowers companies to master one of their most overlooked spend categories: food.
We provide a centralized platform for everything from individual meals to large-scale catering, backed by reliable delivery and consolidated billing.
As part of the Sales organization, the Onboarding team is responsible for driving rapid platform adoption and managing critical order triage for new accounts.
As the Onboarding leader, you will be in a player / coach role.
You will spend 50-75% of your time as a Player working directly with our highest value customers (10+ hours of customer calls / zooms per week).
You will spend 25-50% of your time managing a small team and serving as the strategic architect of the client journey.
We are building this function from the ground up and you will be responsible for designing journeys, metrics, processes and dashboards that create an effective onboarding flow.

Equal opportunity

If you need an accommodation during the interview process, please let your recruiter know.

Visa & Work Authorization

As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.

Apply directly at Grubhub Holdings Inc. →Create a free account for alerts like this View Grubhub Holdings Inc. immigration profile

This listing is sourced directly from Grubhub Holdings Inc.'s careers page and normalized into a canonical job model.