Accenture Federal Services

Mid-Level ServiceNow Developer

Washington, DC · Mid

No sponsorship$91k-$185kDetected 2 days ago

JavaScriptPythonGitAzureRESTMachine LearningLLMsRAGTest AutomationCommunicationPlain Language

About the role

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.
Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services, a technology company within global Accenture.

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people.
As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included.
This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.
Join us to drive positive, lasting change that moves missions and the government forward!

3+ years of software development experience.
2+ years hands-on development experience on the ServiceNow platform.
Strong proficiency with JavaScript and familiarity with ServiceNow's server/client scripting model.
Demonstrated experience using AI coding assistants (GitHub Copilot, Codex, or similar) to accelerate and improve development work.
Working knowledge of AI/ML concepts including prompt engineering, LLM APIs, and automation techniques applicable to the ServiceNow platform.
Hands-on experience with ServiceNow's AI/ML capabilities - including Virtual Agent, Predictive Intelligence, Now Assist, or AI Search - is strongly desired.
Experience with ServiceNow ATF or other automated testing approaches.
Ability to interpret functional requirements and turn them into technical specifications and working features.
Bachelor's degree in Computer Science or another technical field - or equivalent experience.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

ServiceNow Certified Application Developer (CAD).
ServiceNow Certified Implementation Specialist (CIS) in ITSM, ITOM, or a related domain.
Experience integrating OpenAI, Azure OpenAI, or other LLM APIs with enterprise platforms.
Familiarity with RAG (Retrieval-Augmented Generation) patterns for grounding AI responses in organizational data.
Experience with Python or other scripting languages for AI/ML pipeline support.
Master's degree in a technical field (preferred but not required).
We accept applications on an on-going basis and there is no fixed deadline to apply.
We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont,
$91,300 - $184,900 USD
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.
Accenture Federal Services is an Equal Employment Opportunity employer.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

This listing is sourced directly from Accenture Federal Services's careers page and normalized into a canonical job model.