SinglePlatform
Customer Success Associate
New York, NY, United States
Sponsorship not specifiedDetected 3576 days ago
Customer SuccessCustomer SupportCommunication
About the role
- Job Description SinglePlatform is looking for a driven, patient and passionate problem solver to join our team.
Responsibilities
- Build & strengthen customer relationships
- Manage incoming calls and emails and handle appropriate follow-up calls and emails
Nice to have
- Bachelor's degree preferred
- Mad multi-tasking skills
- Exceptional verbal communication skills, especially over the phone
- A positive, polite, confident, sincere and friendly disposition
- The ability to solve problems & to think quickly on your feet (figuratively - we'll provide a chair)
- The ability to stay calm, cool and collected during stressful phone conversations
- Flexibility - we're growing and evolving, and you'll need to come along for the ride
- An eye for detail
Skills
- This means that the mom and pop coffee shop on the corner can have the same reach as the big guys from Seattle.
Company info
- On-board and train new customers
- Demonstrate the value of SinglePlatform to our customers every day by providing amazing customer support
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This listing is sourced directly from SinglePlatform's careers page and normalized into a canonical job model.