SinglePlatform

SinglePlatform

Customer Success Associate

New York, NY, United States

Sponsorship not specifiedDetected 3576 days ago
Customer SuccessCustomer SupportCommunication

About the role

  • Job Description SinglePlatform is looking for a driven, patient and passionate problem solver to join our team.

Responsibilities

  • Build & strengthen customer relationships
  • Manage incoming calls and emails and handle appropriate follow-up calls and emails

Nice to have

  • Bachelor's degree preferred
  • Mad multi-tasking skills
  • Exceptional verbal communication skills, especially over the phone
  • A positive, polite, confident, sincere and friendly disposition
  • The ability to solve problems & to think quickly on your feet (figuratively - we'll provide a chair)
  • The ability to stay calm, cool and collected during stressful phone conversations
  • Flexibility - we're growing and evolving, and you'll need to come along for the ride
  • An eye for detail

Skills

  • This means that the mom and pop coffee shop on the corner can have the same reach as the big guys from Seattle.

Company info

  • On-board and train new customers
  • Demonstrate the value of SinglePlatform to our customers every day by providing amazing customer support

This listing is sourced directly from SinglePlatform's careers page and normalized into a canonical job model.