Ferguson Enterprises, LLC.
Counter Sales Associate
Pomona, CA · Contract
Sponsorship not specified$23k-$32kDetected 2 days ago
Inventory ManagementCustomer SupportCommunicationProblem SolvingOrganizational Skills
About the role
- Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries.
Responsibilities
- Drive sales growth by identifying opportunities to upsell, cross-sell, and promote strategic products and programs.
- Collaborate with Outside Sales Associates to support account growth and deliver seamless service.
- Manage special orders and follow up on order status, back-orders, and delivery timelines to maintain customer satisfaction.
- Maintain a professional, organized counter environment that reflects our commitment to quality and service.
Requirements
- Digital literacy and ability to learn new systems quickly.
- Ability to lift up to 50 lbs and stand for extended periods.
Nice to have
- Schedule | Monday - Friday 6:30am - 3:00pm plus overtime as needed.
- Pay Rate | Starting at $25/hr and up based on experience.
- prior experience in plumbing/HVAC or related industry preferred.
- 1-3 years of experience in customer service or sales
Skills
- Since 1953, Ferguson has been a source of quality supplies for a variety of industries.
- Ferguson has approximately 36,000 associates across 1,700 locations.
Compensation
- Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
- This role is Bonus or Incentive Plan eligible.
- Ferguson complies with all wage regulations.
- The starting wage may be higher in certain locations based on local or state wage requirements.
Benefits
- Serve as a product expert by continuously learning and applying knowledge of plumbing, HVAC and related products to guide customer decisions.
- Assist with inventory management, cycle counts, and stock organization.
- Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Company info
- Engage customers proactively at the counter, on the phone, and via email to understand their needs and recommend solutions.
Equal opportunity
- Equal Employment Opportunity and Reasonable Accommodation Information
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