Opensity Solutions
Office Services Associate
USA-New York-NY, USA
Sponsorship not specifiedDetected 5 days ago
ExcelProcess ImprovementCommunicationAdaptabilityMicrosoft Office
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odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- The shift for this position is 10am to 7pm, Monday to Friday.
- Employment decisions at Opensity are based on qualifications, merit, and business needs.
- Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law.
Requirements
- Minimum 1 year of experience
- Ability to understand client inquiries and provide effective responses
- Experience in using Microsoft Office products and applications
- Detail orientated with the ability to multitask and work in a fast-paced high energy environment where priorities are constantly changing
- Ability to meet deadlines and work under pressure
- Ability to use technology
Skills
- Identify and monitor Key Performance Indicators (KPI), ensuring adherence to all Service Level Agreement (SLA) requirements.
- Engage with guests during their stay, seeking feedback, and proactively addressing any concerns to enhance overall satisfaction.
- Identify opportunities for upselling additional services, amenities, and packages to enrich the guest experience and increase revenue.
- Anticipate guest needs and preferences, proactively helping and providing personalized recommendations to enhance their stay.
Compensation
- The Compensation range for this role is up to 23.00 USD per hour and may be eligible for an annual bonus.
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This listing is sourced directly from Opensity Solutions's careers page and normalized into a canonical job model.