Internal Job Board

Internal Job Board

Part Time Floor Leader - Promenade Temecula

Temecula, California, United States · Part-time

Sponsorship not specified$20k-$29kDetected 1 day ago
SalesCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMentoring

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odds of building a lasting career here

15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

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About the role

  • Position: Part Time Floor Leader Weekly: 20-29 hours Interview Plan Floor Leader As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business.
  • This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions.
  • The Floor Leader role is all about making the world a better place one soap at a time!

Responsibilities

  • Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations.
  • Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals.
  • By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.
  • Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales.
  • Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.
  • Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
  • Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations.
  • Building the Brand:
  • Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales.
  • Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day.

Requirements

  • Minimum 1 year of experience in:
  • Knowledge and passion for skincare, natural beauty, and ethical business
  • Experience with consultation-based customer service models
  • Experience analyzing sales metrics
  • Experience working in skincare or cosmetics
  • Experience in cross cultural collaboration and DEIB or social justice training
  • Required:
  • customer service and sales
  • cash handling and opening/closing procedures
  • supervisory experience involving coaching, feedback, and training
  • problem-solving issues related to customer service in day-to-day operations
  • a fast-paced team environment
  • Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
  • Preferred:

Compensation

  • $19.80 - $19.80 USD

Benefits

  • Diversity, Equity, Inclusion, and Belonging:
  • Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing.
  • Stock and Inventory:

Company info

  • Position: Part Time Floor Leader
  • Interview Plan
  • Floor Leader
  • As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business.
  • Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.
  • Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals.
  • By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees.
  • Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.
  • Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.
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