Willamette Dental

Willamette Dental

Member Services Representative

Hillsboro, Oregon · Part-time

Sponsorship not specified$20k-$26kDetected 12 hours ago
ComplianceCustomer SupportHIPAACommunication

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odds of building a lasting career here

15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.

Lottery odds assume a STEM candidate.

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About the role

  • Understand and clearly communicate Willamette Dental Group systems, processes, policies and treatment services to members.
  • Assess and resolve problems within the scope of authority; escalates complex questions or problems to more experienced representatives or higher authority level.
  • Identify complaints and understand how to facilitate the process with the Practice or Member Services Grievance, Appeal and Care Coordination.

Responsibilities

  • Completes forms and other paperwork as needed, and document all incoming and outgoing calls.
  • Supports various outreach programs

Compensation

  • The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to education, job-related knowledge/skills, experience, geographical location, and internal equity.
  • This position is also eligible for incentive pay in accordance with the terms of the Company's plan.

Benefits

  • Educate members on the guidelines of their dental benefits with the company and their insurance partners.
  • Paid Time Off (PTO): Eligible employees will accrue a minimum of 120 PTO hours per employment year in addition to seven paid holidays annually.
  • The Company's PTO program combines vacation and sick leave, which is more generous than Washington State's Sick Leave Law.
  • Employees in part-time roles working less than 40 hours per week will accrue PTO on a pro-rated basis.
  • Willamette Dental is an
  • The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to education, job-related knowledge/skills, experience, geographical location, and internal equity.

Company info

  • This position is also eligible for incentive pay in accordance with the terms of the Company's plan.
  • This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Equal opportunity

  • equal opportunity employer.

This listing is sourced directly from Willamette Dental's careers page and normalized into a canonical job model.