Torklaw

Bilingual Intake Specialist - Nights & Weekends

Irvine, California, United States

Sponsorship not specified$45k-$55kDetected 41 days ago

Customer SupportCommunicationCollaborationPublic Speaking

About the role

If you are someone who thrives in a fast-paced environment, communicates with empathy and confidence, and is passionate about helping people, this may be the opportunity you've been waiting for.
Communication Excellence: Exhibit outstanding communication abilities across all platforms (phone, text, chat, and email), ensuring clarity, empathy, and professionalism in every exchange.
Seamless Hand-off: transition the newly retained client to the team that will handle his/her case.

Consultative Approach: Carefully assess each potential client's unique situation, confidently presenting the best course of action and how TORKLAW can support their journey to justice.
Precision in Execution: Perform accurate data entry and maintain diligent follow-up to ensure no detail is overlooked in the potential case intake process.
Team Collaboration and Independence: Thrive in a supportive team environment while also possessing the drive and discipline to work autonomously.
Carefully assess each potential client's unique situation, confidently presenting the best course of action and how TORKLAW can support their journey to justice.
Perform accurate data entry and maintain diligent follow-up to ensure no detail is overlooked in the potential case intake process.
Thrive in a supportive team environment while also possessing the drive and discipline to work autonomously.
That mission drives everything we do.

Utilize your exceptional people skills to connect with potential clients, establishing trust and rapport from the first interaction.

We are more than just a personal injury law firm - we are a dedicated team committed to making a meaningful difference in the lives of those we serve.
Behind every case is a real person facing real challenges, and we are honored to stand by their side during difficult times.

This listing is sourced directly from Torklaw's careers page and normalized into a canonical job model.