Auger
Customer Solutions Architect
Dallas, USA
Sponsorship not specifiedDetected 251 days ago
RailsSupply Chain
About the role
- Auger sells measurable outcomes to companies that have already been burned by vendors who promised outcomes and only delivered software.
- The Customer Solutions Architect is the person who stands between that history and the next promise, on the ground, for as long as it takes to prove it true.
- You surface risks early, remove obstacles for builders, and aren't afraid to have the hard conversations that keep the deployment on track.
Responsibilities
- Run the program: drive the plan, milestones, dependencies, and status across a complex, multi-workstream deployment.
- Partner with the Product Lead and GTM lead so the customer hears one coherent story about what's being delivered and where the account is headed.
- Translate between the customer and Auger: carry operational reality back to the Product Lead and engineering, and carry product direction back to the customer.
- You partner with a Product Lead who owns what gets built and a GTM lead who owns commercial strategy, but the customer relationship and the day-to-day execution belong to you.
- drive the plan, milestones, dependencies, and status across a complex, multi-workstream deployment.
Requirements
- 10+ years managing complex, high-stakes program or engagement deployments in Fortune 500 environments.
- Familiarity with supply chain or operations, from direct experience or adjacent work.
- Experience navigating high-pressure conversations with ease.
- What you bring 10+ years managing complex, high-stakes program or engagement deployments in Fortune 500 environments.
This listing is sourced directly from Auger's careers page and normalized into a canonical job model.